Summary
Overview
Work History
Education
Skills
References
Availability
Educationandprofessionaldevelopment
Timeline
Generic

ALVA SUMNER

Evanston Park,SA

Summary

I am a motivated and determined Young Aboriginal woman seeking to build a strong foundation in the workforce while pursuing further education and professional growth. Eager to gain valuable hands-on experience, and develop skills that will support long-term career success. Committed to embracing new challenges and expanding my knowledge through both practical work and ongoing studies.

Overview

5
5
years of professional experience

Work History

Volunteer Woman’s Health Group

Aboriginal Health Team GHS
01.2020 - Current
  • Co-originating and assisting group activities and focus groups
  • Assisting with catering and preparing meals
  • Guiding and supporting my assigned group or team
  • A volunteer for a women's group can have a variety of responsibilities depending on the goals, size, and structure of the organization. Here are some general responsibilities a volunteer might have:
  • Help plan, coordinate, and execute events such as workshops, networking sessions, conferences, or fundraisers.
  • Assist with preparing event spaces, setting up booths, decorations, or equipment, and cleaning up after the event.
  • Help manage guest lists, register participants, and hand out materials or resources during events.
  • Be a point of contact for new members or those seeking more information about the group’s mission, services, or activities.
  • Help manage or organize paperwork, membership forms, or volunteer schedules.
  • Assist in gathering feedback from members about programs, workshops, and events to help the group improve its offerings.
  • Help track the success of programs or initiatives and ensure they are effectively meeting the needs of the community.
  • Collaborate with other volunteers, staff, and members to ensure smooth operations of the group’s initiatives.
  • Attend regular meetings to discuss plans, update on ongoing activities, and contribute ideas to improve group efforts.
  • Volunteers may help provide resources or assist with programs designed to support women with families..

Customer Service Assistant

Drakes Supermarkets
01.2023 - 01.2024
  • Provide a friendly and welcoming atmosphere by greeting customers as they enter the store, offering assistance with locating items, and answering questions.
  • Address customer queries regarding products, prices, promotions, or store policies in a helpful and professional manner.
  • Handle customer complaints or concerns in a calm and efficient manner, aiming to resolve issues to the customer's satisfaction.
  • Offer assistance on product selection, including information about promotions, specials, or store deals.
  • Process transactions accurately using the point-of-sale (POS) system, handle cash, credit/debit card payments, and gift cards.
  • Ensure items are packed securely and efficiently at checkout, using appropriate materials to prevent damage to products.
  • Process returns and exchanges according to the store’s policies, ensuring the proper documentation is completed.
  • Assist with shelf stocking and ensuring that products are properly displayed in the correct aisles and sections.
  • Help with stock rotation, ensuring that perishable items are appropriately handled, and checking for expired or damaged goods.
  • Monitor stock levels, inform management about low stock or items that need to be reordered, and assist with stocktaking procedures.
  • Ensure that products are properly labeled with accurate prices, barcodes, and product descriptions.
  • Maintain cleanliness and organization throughout the store, including aisles, shelves, and the checkout area.
  • Inform customers about any loyalty programs, discounts, or membership benefits offered by the supermarket.
  • Collaborate with fellow team members, including stock clerks, supervisors, and managers, to ensure smooth operations.
  • Assist with other tasks as needed, whether it's helping out in different sections of the store or covering breaks for other staff members.
  • Ensure compliance with health and safety regulations, including food safety standards, sanitation practices, and workplace safety procedures.
  • Handle food products, especially perishable goods, with care to maintain quality and hygiene.
  • Follow any store-specific PPE guidelines, such as wearing gloves when handling certain products, especially in food departments.
  • Perform any additional duties as needed, such as helping with store opening and closing procedures, restocking during peak hours, or assisting with store events.


Education

High School Diploma -

Gawler District College
Gawler, SA
06-2024

Skills

  • Communication Skills
  • Teamwork & Collaboration
  • Problem-Solving Skills
  • Time Management
  • Adaptability
  • Attention to Detail
  • Customer Service
  • Computer Skills
  • Organization
  • Work Ethic & Reliability

References

  • Shareen Sami, Teacher, Gawler and District College, (08) 85212400, Shareen.sami376@schools.sa.edu.au
  • Sharni Stewart, FLO Case Manager, Baptist Care SA, 0477666302, Stewart@baptistcaresa.org.au

Availability

Monday Tuesday Friday Saturday Sunday

Educationandprofessionaldevelopment

  • 01/01/19, Received Foundation Gillet-Ferguson Scholarship
  • 01/01/23, Currently working to complete my SACE

Timeline

Customer Service Assistant

Drakes Supermarkets
01.2023 - 01.2024

Volunteer Woman’s Health Group

Aboriginal Health Team GHS
01.2020 - Current

High School Diploma -

Gawler District College

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ALVA SUMNER