Hi, I’m
Alvar Tatolder
Sydney
Summary
Results-driven Restaurant Manager with over a decade of experience in the hospitality industry. Proven track record of increasing sales, improving customer satisfaction, and enhancing staff performance. Skilled in strategic planning and innovation.
Overview
8
years of professional experience
1
Certification
Work History
Pagewood Hotel
Duty Manager
08.2024 - Current
Job overview
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Jyri Gymnasium
ENGLISH TEACHER
09.2023 - 10.2023
Job overview
- Developed engaging lesson plans to improve students' language and literacy skills
- Facilitated active learning through group discussions and educational games
- Provided personalized feedback on writing assignments to enhance students' comprehension and writing skills
- Collaborated with colleagues to create a dynamic and supportive learning environment
ALH GROUP
ASSISTANT RESTAURANT MANAGER
10.2022 - 08.2023
Job overview
- Lead a team of 20+ staff members, ensuring efficient operations and exceptional service
- Collaborated with head chef to develop menu items and manage food costs
- Trained new employees on company policies, procedures, and customer service expectations
- Implemented successful marketing strategies to increase sales and customer satisfaction
Tangalooma Island Resort Restaurant
ASSISTANT MANAGER
02.2022 - 10.2022
Job overview
- Managed a team of servers and kitchen staff, ensuring smooth operations
- Developed and implemented training programs for front of house staff
- Coordinated with vendors to maintain inventory levels and control costs
- Handled customer complaints and feedback, ensuring high levels of customer satisfaction
TELIA AS
CUSTOMER CONSULTANT
06.2019 - 01.2022
Job overview
- Assisted customers with product inquiries, troubleshooting, and providing solutions promptly
- Resolved customer issues efficiently through active listening and effective communication skills
- Collaborated with cross-functional teams to improve customer experience and address complex challenges
- Demonstrated strong attention to detail and problem-solving skills in a fast-paced retail environment
TALLINK
VENUE MANAGER
01.2017 - 12.2017
Job overview
- Trained and supervised staff; maintained high standards of customer service
- Managed inventory and controlled costs to improve profitability
- Developed and implemented new menu items to increase customer satisfaction
Education
Jyri GymnasiumJyri
English Teacher
10.2023
Tartu UniversityTartu
Business Management
06.2021
Parnumaa Vocational Educational CentreParnu
Forestry (Highschool Diploma)
06.2017
Kilingi-Nõmme GymnasiumKilingi-Nõmme
Basic School Education
06.2014
Skills
- Customer service
- Team leadership
- Inventory management
- Menu development
- Staff training
- Budgeting
- Vendor relations
- Problem solving
- Food safety
- Communication
Certification
- Provide Responsible Service of Alcohol, CLEAR TO WORK PTY LTD, 03/25/24, 00640643
- Provide responsible gambling services, CLEAR TO WORK PTY LTD, 07/24/24, V6367060
Personal Information
Nationality: Estonian
References
Cleo Sabath, cleo.sabath@gmail.com, Supervisor Herdsman Lake Tavern
Timeline
Duty Manager
Pagewood Hotel
08.2024 - Current
ENGLISH TEACHER
Jyri Gymnasium
09.2023 - 10.2023
ASSISTANT RESTAURANT MANAGER
ALH GROUP
10.2022 - 08.2023
ASSISTANT MANAGER
Tangalooma Island Resort Restaurant
02.2022 - 10.2022
CUSTOMER CONSULTANT
TELIA AS
06.2019 - 01.2022
VENUE MANAGER
TALLINK
01.2017 - 12.2017
Jyri Gymnasium
English Teacher
Tartu University
Business Management
Parnumaa Vocational Educational Centre
Forestry (Highschool Diploma)
Kilingi-Nõmme Gymnasium
Basic School Education
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