Alvaro Vogel Fernandes
Southport
Summary
I am a highly motivated and ethical professional with a strong commitment to excellence in service delivery. I place great value on ethical work practices and consistently strive to achieve the highest standards in all tasks. I excel in working collaboratively within teams, effectively communicating progress, providing essential information, and assisting colleagues while recognizing and acknowledging shared efforts.
I am proactive in making constructive suggestions and adapting to new situations, ideas, and differing approaches, fostering an environment of continuous improvement and innovation. I demonstrate resilience and compassion in all my professional interactions, ensuring that challenges are met with a positive attitude and empathetic understanding.
Additionally, I am adept at optimizing resources to maximize efficiency and effectiveness, contributing to the overall success and sustainability of my team and organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operational Services Officer
Queensland Health
12.2023 - Current
- Compliance and Safety: Strictly adhere to procedures outlined in the Food Safety Management System and Workplace Guidelines.
- Food Preparation and Delivery: Assist in basic food preparation and service, including delivery of meals and meal supplements (morning and afternoon tea).
Prepare ingredients for meals according to specified directions and procedures. - Patient Catering Services: Distribute, collect, and collate patient catering needs within the food services system.
Ensure meals and fluids are accurately delivered to the correct patients. - Equipment and Utensil Management: Sterilize and clean equipment and utensils used in the work area to maintain hygiene standards.
Operate the clearing line and manage the industrial dishwasher efficiently. - Quality Control: Serve correct portions for meals in the plating line to uphold standards.
Clean plates, equipment, and the kitchen area to meet required cleanliness standards. - Customer Service: Provide customer-focused service at all service points, ensuring a positive experience for clients.
- Confidentiality and Professionalism: Maintain client confidentiality at all times.
Kitchen Hand and Dishwasher
Quintal Da Nonna, São Bernardo Do Campo
01.2020 - 10.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Managed time to juggle multiple tasks simultaneously with ease
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Worked effectively in fast-paced environments
- Demonstrated respect, friendliness and willingness to help wherever needed
Kitchen Hand
German Family Restaurant
02.2017 - 12.2019
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Unloaded food deliveries and stored items in proper locations for easy access
- Operated kitchen equipment in accordance with manufacturer instructions
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization
- Stocked and rotated food items according to expiration dates
Education
Advertising And Marketing
The Universidade Metodista De São
02.2022
Technology - Multimedia Production
The Universidade Metodista De
02.2014
Skills
- Dishwashing and Sanitization
- Time Management
- Attention to Detail
- Physical Stamina
- Teamwork
- Adaptability
- Health and Safety Compliance
- Kitchen Equipment Maintenance
- Problem-Solving
- Organization
- Positive Attitude
- Reliability
Certification
- Responsible Service of Alcohol (RSA), Queensland
- Responsible service of gambling (RSG), Queensland
Languages
Portuguese
English
References
Upon request
Timeline
Operational Services Officer
Queensland Health
12.2023 - Current
Kitchen Hand and Dishwasher
Quintal Da Nonna, São Bernardo Do Campo
01.2020 - 10.2022
Kitchen Hand
German Family Restaurant
02.2017 - 12.2019
Advertising And Marketing
The Universidade Metodista De São
Technology - Multimedia Production
The Universidade Metodista De
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