With a proven track record at Huddle Property Pty Ltd, I excel in administrative support and building strong relationships. My expertise spans from enhancing operational efficiency through meticulous records management to implementing IT solutions that streamline business processes. My approach combines technical aptitude with exceptional communication skills, driving significant improvements in both tenant satisfaction and system performance.
Overview
33
33
years of professional experience
Work History
Assistant Property Manager
Huddle Property Pty Ltd (The Lodge)
03.2023 - Current
Followed up on delinquent tenants and coordinated collection procedures.
Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
Showed apartments to potential tenants and answered questions regarding community.
Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
Posted policies and rules in common areas for tenant review.
Maintained accurate and up-to-date tenant and property records, enhancing operational efficiency.
Implemented green initiatives, reducing utility expenses and promoting sustainable living among tenants.
Oversaw emergency response procedures, ensuring tenant safety and minimizing property damage during incidents.
Kept properties in compliance with local, state, and federal regulations.
World Traveller
Nonexistent
08.2019 - 12.2021
Self-motivated, with a strong sense of personal responsibility. Created my own travel experiences through Facebook.
Visited and toured New Caledonia
Visited and toured Phuket and the Phi Phi Islands.
Visited Singapore.
Visited Far North Queensland, Carins, the Daintree and Atherton Tablelands, twice.
Visited Darwin and the Upper Norther Territory including Kakkadu and Litchfield National Park, twice: wet and dry seasons.
Visited Central Australia: Alice Springs and Uluru.
Visited Adelaide, twice, including surrounding areas such as the Barossa Valley, McLaren Vale, Adelaide Hills and Kangaroo Island.
Visited Tasmania and appreciated various activities including wildlife sanctuaries, Cradle Mountain, Tasmanian Devil Conservation, and Pinot Noir Vineyards.
A Three week tour of the bottom of Western Australia, from Perth to Kalgoorlie, the southern coast and Margaret River, including caves and vineyards, up to Monkey Mia.
Full Time Carer - Parents
At Home
06.2016 - 06.2019
Maintained accurate records of patient care, documenting progress and any changes in condition.
Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.
Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
Improved patient well-being by providing compassionate and attentive care.
Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
Transported patients to appointments and social activities, ensuring punctual arrival and a comfortable experience en route.
Information Technology Specialist
Various
01.1992 - 06.2016
Set up network profiles, security permissions and file sharing systems.
Ensured data security, implementing encryption measures and access controls for sensitive information.
Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
Enhanced system performance by implementing and maintaining hardware and software upgrades.
Streamlined IT processes for increased efficiency through the development of automated solutions.
Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
Used ticketing systems to manage and process support actions and requests.
Trained end-users on new software applications, increasing productivity across departments.
Managed helpdesk operations, prioritizing tasks according to urgency and impact on overall business functions.
Established IT policies and procedures, fostering a culture of security awareness within the organization.
Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Installed and configured network printers and other peripheral devices.
Monitored networks and network devices to resolve technical problems quickly.
Diagnosed and resolved hardware and software issues.
Planned and implemented upgrades to system hardware and software.
Researched and recommended new technologies and strategies for improving system performance.