Alvin Ndaba

Town Of Port Hedland

02.2021 - Current

Improved game fairness by enforcing rules and regulations consistently.
Ensured player safety by monitoring gameplay and addressing potential hazards promptly.
Enhanced spectator enjoyment by maintaining a smooth flow of the game through timely decisions.
Collaborated with other officials to ensure accuracy in rulings and adherence to established guidelines.
Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
Streamlined work processes by implementing efficient organizational systems and procedures.
Provided exceptional service to clients, fostering strong relationships and repeat business.
Enhanced customer satisfaction by addressing and resolving service-related issues promptly.

Rivet

02.2021 - 10.2023

Learned new materials, processes, and programs quickly.
Attended training courses to build understanding of processes, techniques, and industry.
Supported departmental tasks to increase understanding of industry processes.
Collaborated with employees from various backgrounds.
Supported organizational objectives with help from existing employees.
Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Scheduled maintenance for industrial machines and equipment and kept equipment service records.
Reduced downtime of essential equipment through timely diagnosis and repair of mechanical issues, ensuring smooth operations at all times.
Improved equipment reliability by conducting thorough inspections and preventative maintenance on heavy-duty vehicles and machinery.
Ensured customer satisfaction with timely completion of repairs, maintaining clear communication regarding progress updates and any changes in scope or costs.

Bridgestone Tyres

02.2023 - 04.2023

Focused on learning new skills and staying updated with industry changes
Identified ways to improve efficiency in operations and implemented process changes
Sought continuing education opportunities to stay current with industry trends
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Performed routine and scheduled maintenance services.

Port Hedland

12.2022 - 02.2023

Welcoming customers and explaining the services that the car dealership offers them
Listening and documenting customers' car problems and passing the information to the mechanics
Consulting with mechanics about repairs and possible alternatives to expensive work
Answering questions about service outcomes (after consulting with the mechanic if necessary)
Liaising with customers and mechanics to schedule car check-ups and service appointments
Advising customers about warranty protections and potential cost savings
Estimating car repair costs and the time it will take for repairs to be completed
Helping customers decide between part exchanging a car and fixing it through the workshop
Finding new customers and marketing the car dealership services to them
Verifying if the cars brought to the dealership have insurance coverage
Testing drive cars to confirm repairs have been done correctly
Resolving possible customer complaints after repair services are offered.

Summary