Alya Chairunissa
Perth,WA
Summary
Hardworking and reliable employee with extensive background operating cash registers and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Coles Supermarket
05.2023 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Demonstrated and excellent customer service skills while serving customer in a high-retail environment.
- Provided excellent customer service by addressing customer inquiries, resolving complaints, and ensuring a positive shopping experience.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanors towards customers.
- Maintain cleanliness and organization of checkout area, including bagging groceries and ensuring proper handling of fragile items.
Restaurant Waiter
DMK Restaurant
08.2022 - 12.2023
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Restaurant Cashier
DMK Restaurant
08.2022 - 12.2023
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
Education
High School -
Broome Senior High School
Broome, WA12-2023
Skills
- POS Systems
- Returns processing
- Cash Handling
- Customer Service
- Time Management
- Multitasking
- Reliability
- Adaptability and Flexibility
Certification
- Merit Certificate in General English
Languages
English
Native/ Bilingual
Indonesian
Native/ Bilingual
Education and Training
other
Timeline
Cashier
Coles Supermarket
05.2023 - Current
Restaurant Waiter
DMK Restaurant
08.2022 - 12.2023
Restaurant Cashier
DMK Restaurant
08.2022 - 12.2023
High School -
Broome Senior High School