ALYA MAISARAH BINTI SHAHRIZAL
Kingsford
Summary
International Sponsored Student | Multinational Work Experience (Malaysia & Australia)
Resilient, Independent, and Adaptable, I thrive in balancing studies with diverse part-time and past work experiences. With a strong work ethic and a global perspective, I'm eager to grow, take on new challenges, and excel in dynamic environments.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Vims Kitchen, Randwick
08.2024 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Retail Sales Worker
UNIQLO IOI City Mall
12.2024 - 02.2025
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
Housekeeping
Meriton Suites Zetland
07.2024 - 08.2024
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Promoted a clean working environment through regular housekeeping activities and adherence to sanitation protocols.
- Coordinated housekeeping schedules to maintain high standards of cleanliness throughout the facility.
- Collaborated with housekeeping and maintenance teams to optimize room availability and turnover times.
Cashier and All Rounder Kitchen Crew
Warung Taming Sari
03.2024 - 07.2024
- Managed transactions and took customer orders efficiently.
- Served food and drinks while maintaining quality and presentation.
- Handled opening/closing duties and maintained a clean workspace.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Barista and Kitchen Crew
Richiamo Coffee Alam Impian
03.2023 - 07.2023
- Served customers with professionalism and enthusiasm.
- Brewed high-quality coffee and prepared food while maintaining standards.
- Promoted products effectively to enhance sales and customer experience.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Drop Shipper
Golden Dough HQ
05.2021 - 08.2021
- Processed orders efficiently and managed customer inquiries.
- Built strong customer relationships through excellent service.
- Created and implemented marketing materials for seasonal promotions.
- Scheduled pickups and deliveries to maintain smooth operations.
- Improved shipping efficiency by optimizing packing procedures and inventory management.
Volunteer
Malaysian Vaccine Support Volunteers
03.2021 - 04.2021
- Performed an excellent customer service to patients who are coming to vaccination sites
- Assisted the patients with physical set up of vaccination clinic and preparation of materials needed for vaccine administration
- Prepared and printed patient handouts and vaccine related paperwork
Education
BSC - Economics, data analytics, econometrics
The University Of New South Wales
Kensington, NSW08-2026
Skills
- Deadline-Driven Organization
- Strong Team Orientation
- Proficient Interpersonal Skills
- Strategic Persuasion Skills
- Quick Learner
- Strong English Language Skills
- Proficient in Social Media Marketing
- Autonomous Learning Ability
- Proactive Initiator
- Independent Task Management
- Effective Lesson Planning
- Analytical Problem Solving
- Delivers Results in High-Pressure Environments
- Detail-Oriented Planning
- Strong Proficiency in Excel Functions
Extra Courses And Leadership
- Leadership Course, 01/01/17, 12/31/20, Attended the course while gaining useful informations to create a strong foundation and develop core elements on ways to be a true leader.
- Korean Language Course, 01/01/20, 12/31/22, Attended online korean classes and self-learning method to have improve my korean language.
Languages
English
Full Professional
Korean
Limited Working
Arabic
Limited Working
Indonesian
Full Professional
Malay
Native or Bilingual
Timeline
Retail Sales Worker
UNIQLO IOI City Mall
12.2024 - 02.2025
Restaurant Team Member
Vims Kitchen, Randwick
08.2024 - Current
Housekeeping
Meriton Suites Zetland
07.2024 - 08.2024
Cashier and All Rounder Kitchen Crew
Warung Taming Sari
03.2024 - 07.2024
Barista and Kitchen Crew
Richiamo Coffee Alam Impian
03.2023 - 07.2023
Drop Shipper
Golden Dough HQ
05.2021 - 08.2021
Volunteer
Malaysian Vaccine Support Volunteers
03.2021 - 04.2021
BSC - Economics, data analytics, econometrics
The University Of New South Wales
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