Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyce Vaughan

Mt Gambier,Australia

Summary

With over 20 years of experience in the retail industry, I have developed valuable skills and insights for exceptional customer service. Throughout my career, I've honed communication abilities to navigate challenging situations with professionalism and empathy. I've mentored new employees and collaborated effectively with diverse colleagues. Strong prioritization skills ensure efficient time and task management, meeting deadlines. Two decades of experience have equipped me with a solid foundation in problem-solving, resilience, and adaptability.

Overview

22
22
years of professional experience

Work History

Merchandise team member

Big W
01.2020 - Current
  • Customer Service
  • Merchandising new stock, re-arranging older stock
  • Answering and transferring calls
  • Operating registers
  • Cash handling
  • Mark downs
  • Cleaning and recovery
  • Making new displays

Customer service team member

K-mart
01.2005 - 01.2020
  • Customer service
  • Sorting of new stock
  • Organizing new stock for show
  • Stock take
  • Mark downs/ Clearance
  • Making displays
  • Tying up advert
  • Answering phones
  • Customer phone orders
  • Recovery
  • Sorting and sizing clothes
  • Operating registers & cash handling

Customer service team member

KFC
01.2003 - 01.2005
  • Cleaning
  • Customer Service
  • Stacking fridges
  • Preparing stock
  • Cash handling
  • Food preparation

Bake house/Team member

Woolworths
01.2007
  • Bake House
  • Cleaning
  • Mark downs
  • Check out operator

Work experience

Salon Seven
01.2004
  • Basic Cleaning
  • General observation

Fill-in for two weeks

Foxies Deli
01.2004
  • Customer Service
  • Selling Products
  • Cash handling
  • Food preparation
  • Cleaning

Education

Certificate - MYOB Business Essentials Payroll, Xero payroll, Xero, Accounts Administration and Payroll, Start your own business, Start your own business with Xero

The Career Academy
01.2024

Bachelor of Nursing -

UNI SA
01.2014

Year 12 -

Grant High School
Mount Gambier
01.2006

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Clear communication
  • Collaboration and teamwork
  • Computer skills
  • Creativity and innovation
  • Goal setting and achievement

Timeline

Merchandise team member

Big W
01.2020 - Current

Bake house/Team member

Woolworths
01.2007

Customer service team member

K-mart
01.2005 - 01.2020

Work experience

Salon Seven
01.2004

Fill-in for two weeks

Foxies Deli
01.2004

Customer service team member

KFC
01.2003 - 01.2005

Bachelor of Nursing -

UNI SA

Certificate - MYOB Business Essentials Payroll, Xero payroll, Xero, Accounts Administration and Payroll, Start your own business, Start your own business with Xero

The Career Academy

Year 12 -

Grant High School
Alyce Vaughan