Alyeesha Jane Cross
Baldivis,Australia
Summary
Dynamic and results-oriented professional with a proven track record at Royhill, mastering hard skills such as safe machinery operation and soft skills like exceptional communication. Excelled in fast-paced environments, demonstrating punctuality, reliability, and a commitment to customer service excellence. Achieved comprehensive skill development through continuous learning and teamwork, significantly contributing to workplace safety and efficiency.
Overview
10
10
years of professional experience
Work History
Utility Worker
ESS Compass Group
03.2025 - Current
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Working effectively with time management skills to ensure all tasks are completed on time.
Trainee
Royhill
08.2022 - 09.2023
- Gained Experience across multiple areas on site some of which include; Drill and blast, NPI, Fabrication, Minor plant workshop LV, Dewatering
- Completion of a Cert II in Engineering
- Completion of Cert III in processing and surface Extraction
- Obtainment of tickets to safely operate; Loader, Integrated Tool Carrier, Skid Steer, excavator, Telehandler
- Operations of Tip trucks and Water cart Throughout fixed plant and Crushers
- Participated in safety meetings
Food service attendant
Peel Health Campus
01.2018 - 05.2019
- Managed deliveries to a tight schedule while still ensuring exceptional patient experiences through empathetic, Friendly service
- Greeted every patient with a a smile and presented a positive attitude with every delivery, demonstrating resilience
- Exercised safe food handling in distribution of meals, water, tea and coffee to patients
- Correct storage, use and disposal of cleaning and sanitizing chemicals to protect team and customer health
- Transported dirty utensils, dishes and trays to the kitchen to support efficient cleaning
- Assisted with the cleaning and sanitizing of all dishes and work space
Pizza Shop Assistant
Peles Pizza and Pasta
02.2016 - 05.2018
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
- Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
- Built rapport with repeat customers by remembering names, preferences, or dietary restrictions.
- Developed strong product knowledge to make personalized recommendations for customers based on their preferences.
- Handled food deliveries responsibly by packaging orders securely and delivering within specified timeframes.
Customer service/Manager
Freshii
01.2017 - 01.2018
- Opening and closing of store including cash set up and balancing of front register
- Daily transportation of cash for bank deposits
- Daily purchase of fresh food and weekly inventory management of bowls, lids, Cups, condiments and ingredients
- Following proper handling and sanitation to ensure food was safe always
- Maintained clean, trash free work areas to maximise productivity and safety
- Cleaned and sanitized dishes, knifes and work areas
Customer service
Continental SUPA Deli
03.2016 - 09.2016
- Greeted Customers and assisted with product and food enquires
- Safe food handling and preparation of hot and cold food
- Machine slicing and packaging of deli meat
- Cleaning and oil change on deep fryer and other food processing machinery
- Rotation and restocking of shelves and cool areas
Cashier
Progressive SUPA IGA Spear wood
08.2015 - 03.2016
- Greeted every customer with a smile and engaged them with light conversation while processing their shopping efficiently
- Educated customers on promotions to enhance sales
- Processed cash, card and credit purchases including refunds to company policy
- Quickly and accurately counted the till at the end of each shift
Education
Cert II - Mechanical Engineering
AIME
Cert III x 2 - Resource Processing and Surface Extraction
Australian Training Management
Swan ValleySkills
- Punctual and Reliable
- Fast Learner
- Excellent Communication
- Organizational skills
- Time management abilities
- Dedicated Team player
- Power tool operation
- Equipment operation
- Cleaning procedures
- Safety compliance
Language
English
Proficient (C2)
Timeline
Utility Worker
ESS Compass Group
03.2025 - Current
Trainee
Royhill
08.2022 - 09.2023
Food service attendant
Peel Health Campus
01.2018 - 05.2019
Customer service/Manager
Freshii
01.2017 - 01.2018
Customer service
Continental SUPA Deli
03.2016 - 09.2016
Pizza Shop Assistant
Peles Pizza and Pasta
02.2016 - 05.2018
Cashier
Progressive SUPA IGA Spear wood
08.2015 - 03.2016
Cert II - Mechanical Engineering
AIME
Cert III x 2 - Resource Processing and Surface Extraction
Australian Training Management
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