Alyiah Ismail-Chandra
Avondale Heights ,VIC
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
Retail Sales Supervisor
Supercheap Auto
03.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased overall store sales by implementing effective merchandising strategies and product promotions.
Head Coach
Avondale FC
01.2019 - 12.2023
- Enhanced team performance by developing and implementing effective coaching strategies.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.
- Achieved higher win percentages by analyzing opponent tactics and adjusting game strategies accordingly.
Retail Sales Associate
Rebel Sport
08.2022 - 01.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
Florist
Sweet Azelea
03.2022 - 12.2022
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Increased sales revenue with exceptional customer service and upselling techniques.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
- Reduced waste by accurately estimating materials needed for arrangements and repurposing leftovers in creative ways.
Lifeguard
Maribyrnong Aquatic Centre
04.2020 - 09.2022
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
Assistant Project Manager
Action Renovation Services
01.2019 - 09.2022
- Improved project efficiency by streamlining communication channels and implementing time-saving tools.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Reduced project costs with effective budget management and resource allocation strategies.
- Enhanced team collaboration through regular meetings, clear communication, and shared goalsetting.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
Administrative Assistant
ZASAC Global
02.2020 - 06.2022
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Education
Bachelor of Science - Biomedical Sciences
Monash University
Melbourne, VICExtension Program - Psychology
University of Melbourne
Parkville, VIC12.2022
High School Diploma -
St. Aloysius College
North Melbourne, VIC10.2022
Skills
- Relationship Building and Management
- Goals and Performance
- Staff Management
- Systems and Software Expertise
- Team leadership
- Attention to detail
Languages
Fiji
Full Professional
Hindi
Full Professional
Spanish
Professional Working
Arabic
Native or Bilingual
Timeline
Retail Sales Supervisor
Supercheap Auto
03.2023 - Current
Retail Sales Associate
Rebel Sport
08.2022 - 01.2023
Florist
Sweet Azelea
03.2022 - 12.2022
Lifeguard
Maribyrnong Aquatic Centre
04.2020 - 09.2022
Administrative Assistant
ZASAC Global
02.2020 - 06.2022
Head Coach
Avondale FC
01.2019 - 12.2023
Assistant Project Manager
Action Renovation Services
01.2019 - 09.2022
Bachelor of Science - Biomedical Sciences
Monash University
Extension Program - Psychology
University of Melbourne
High School Diploma -
St. Aloysius College
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