Alysa Dooley
Summary
Detail-oriented Receptionist and Administrative Assistant with 6 years of experience in front-desk service and office support. Expertise in managing schedules, handling correspondence, and organizing filing systems. Strong communicator with proven multitasking abilities, enhancing client and team interactions.
Overview
7
7
years of professional experience
Work History
Cleaner
Housekeeping WA
2025.06 - Current
- Cleaning and organising customers' homes to their needs
- Completed jobs within set timeframes while maintaining professional standards
- Engaged with customers daily to foster strong relationships
Sales Support/ Administrator
Righton Blackburns Ltd
2023.09 - 2024.12
- Answered and directed calls, processed orders and quotes, and ensured data accuracy in internal systems.
- Coordinated collections and deliveries with suppliers, preventing delays in order fulfillment.
- Conducted daily stock checks and resolved invoice discrepancies, supporting accounts team with expense processing.
Customer Experience Host/ Receptionist
Arnold Clark
2022.09 - 2023.08
- Coordinated front desk operations and upheld showroom standards to create welcoming environment.
- Acted as the first point of contact for customers and resolved queries efficiently.
- Chaired monthly meetings as Think Customer Chairperson, gathered feedback, and improved service.
New Claims Handler
LPS Solicitors
2020.06 - 2022.09
- Led New Claims department following promotion due to demonstrated strong performance and proactive initiative.
- Acquired in-depth knowledge of legal processes and accident circumstances documentation to enhance case handling.
- Coordinated legal case setups, submitted claims, and communicated with clients and external partners to ensure timely processing.
Receptionist
LPS Solicitors
2019.12 - 2020.06
- Answered a high volume of calls and managed both incoming and outgoing post.
- Communicated professionally with clients, third parties, and internal departments.
- Supported file management and claim documentation processes.
Waitress
Nicoles Cafe
2019.04 - 2019.10
- Greeted and served customers, maintained cleanliness, and supported kitchen tasks.
- Demonstrated reliability and a strong work ethic in a fast-paced service environment.
Education
GCSE'S -
Morley Academy
LEVEL 2&3 APPRECTICESHIP -
Bradford College
Skills
- Order and stock management
- Administrative Support
- Document filing
- Call and email management
- Front desk management
- Expense management
- Time Management
- Microsoft Office (Word, Excel, Outlook)
Timeline
Cleaner
Housekeeping WA
2025.06 - Current
Sales Support/ Administrator
Righton Blackburns Ltd
2023.09 - 2024.12
Customer Experience Host/ Receptionist
Arnold Clark
2022.09 - 2023.08
New Claims Handler
LPS Solicitors
2020.06 - 2022.09
Receptionist
LPS Solicitors
2019.12 - 2020.06
Waitress
Nicoles Cafe
2019.04 - 2019.10
GCSE'S -
Morley Academy
LEVEL 2&3 APPRECTICESHIP -
Bradford College