Ambitious Receptionist with exceptional computer skills and telephone etiquette, adept at handling front desk operations, greeting guests, routing correspondence, and resolving immediate issues. Committed to contributing to company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Little Peoples Head Office
Wollongong, NSW
01.2024 - 09.2024
Managed the reception area by answering incoming calls, responding to inquiries, and directing calls to appropriate personnel.
Provided excellent customer service to both internal and external customers via telephone or email communication.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Performed basic bookkeeping duties, such as entering financial transactions into an accounting system.
Performed data entry tasks with accuracy and speed, utilizing MS Office applications such as Word, Excel, and PowerPoint.
Junior Office Assistant and Receptionist
KJ Scaffolding
Port Kembla, NSW
04.2022 - 12.2023
Provided general clerical support, such as photocopying and scanning documents.
Managed calendar appointments for multiple team members simultaneously, while ensuring accuracy of information entered into the system.
Greeted visitors warmly while providing a professional atmosphere at all times.
Scheduled conference rooms for internal meetings according to availability and company policy guidelines.
Set up new employee accounts in accordance with company policies and procedures.
Answered phone calls and emails from clients to address questions, complaints, and needs.
Education
Diploma Of Screen And Media - Screen And Media
ACMUSE
Sydney, NSW
12-2021
Skills
Demonstrated ability to communicate with, and relate to, people
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