Alysha Cutting
HACKHAM WEST,SA
Summary
Qualified Enrolled Nurse with a dynamic background with children, and a dedicated professional with Work experience at Flinders Medical Centre and aged care facilities, skilled in patient care. Proven ability to foster trust-based relationships through empathy, and active listening. Recognized for enhancing community service initiatives and mentoring with Family By Family, demonstrating strong teamwork and problem-solving skills to support positive outcomes in any role I work in.
Overview
12
12
years of professional experience
Work History
Mentor Volunteer
Family By Family run By United Communities
Christies Beach, SA
04.2024 - Current
- Advised parents and guardians on strategies for helping children reach desired outcomes from the program's activities.
- Provided guidance and support to mentees in developing their individual goals and objectives.
- Offered support and assistance to community members.
- Provided resources that would help further develop each participant's interests or hobbies.
- Maintained accurate records of all contacts with mentees including notes of observations or issues identified during meetings and discussions.
- Empowered mentees to make informed decisions about their future plans and aspirations.
- Collaborated with other mentors to provide a comprehensive approach towards the development of each individual's needs.
Customer Service Representative
Zambero
Noarlunga Center, SA
07.2019 - 02.2020
- Developed positive relationships with customers through friendly interactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
Christmas Casual Retail Assistant
Cheap As Chips
Noarlunga Center, SA
11.2018 - 02.2019
- Prepared merchandise for purchase or rental.
- Cleaned shelves, counters and tables to maintain organized store.
- Worked closely with colleagues to ensure smooth operation of the store during peak holiday season.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers and provided them with product information.
- Maintained a clean and organized work environment.
Customer Service Representative
Hungry Jacks
Marion, SA
01.2013 - 07.2018
- Provided accurate information about products and services to customers.
- Developed strong customer relationships to encourage repeat business.
- Developed positive relationships with customers through friendly interactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Diploma - Nursing
Open Colleges School of Health
Adelaide, SA09-2023
Skills
- Team collaboration
- Conflict resolution
- Active listening
- Problem solving
- Goal setting
- Family interaction
- Scheduling
- Empathetic approach
- Relationship building
- Critical thinking
- Time management
- Patient care
- Attention to detail
- Self-reflection
- Teamwork
References
References available upon request.
Timeline
Mentor Volunteer
Family By Family run By United Communities
04.2024 - Current
Customer Service Representative
Zambero
07.2019 - 02.2020
Christmas Casual Retail Assistant
Cheap As Chips
11.2018 - 02.2019
Customer Service Representative
Hungry Jacks
01.2013 - 07.2018
Diploma - Nursing
Open Colleges School of Health
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