Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alysha Goulding

Nirimba,QLD

Summary

I am seeking a new and challenging carer working with children who are at risk, disadvantaged, and alone. In the past few years I have just completed my Diploma in Social Studies and plan to continue my studies in 2026 by starting a Diploma of Child, Youth and Family Intervention. Whilst I am an enthusiastic, professional, hardworking and compassionate individual that has had personal experience in supporting children and families through challenging circumstances, I am eager to get professional experience as this is the sector I want to work in. I strive to achieve the best in all areas and am always eager to learn new skills that will further advance my career. As a self-motivated individual, with impeccable written and verbal communication skills, and excellent interpersonal skills, I ensure that all obligations are meet and that my clients as well as their family, friends, co-workers are happy, looked after and content. I am accustomed to working in challenging, fast-paced environments and am particularly good at dealing with multiple projects and priorities at the same time. My career objective is to work with children and help them with implementing ways to ensure that they stay out of the Juvenile System.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Palm Lakes Care
Caloundra, QLD
11.2024 - Current
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
  • Reported any observed changes in mental status or physical condition to supervisor immediately.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Assessed changes in condition or behavior of the client which may require further medical attention.
  • Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.

Personal Carer

Erowel Maleny Aged Care Facility
Maleny, QLD
07.2024 - 11.2024
  • Provided personal care and support to clients with a range of physical and mental health needs.
  • Assisted individuals with daily activities such as showering, dressing, grooming, and toileting.
  • Supported clients in developing independent living skills.
  • Provided emotional support to patients during difficult times such as illness or bereavement periods.
  • Adhered strictly to safety protocols when handling hazardous substances such as chemicals or sharps.
  • Improved patient outlook and daily living through compassionate care.
  • Followed safe lifting and transferring techniques.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Assisted patients with mobility issues by helping them transfer from bed to wheelchair or other equipment.
  • Maintained accurate records of client progress notes, treatments needed.
  • Collaborated closely with doctors, nurses and other healthcare professionals to ensure the best possible outcomes for patients.
  • Responded quickly and calmly in emergency situations involving medical crises or accidents.
  • Encouraged clients to participate in recreational activities that promoted physical fitness and overall wellbeing.

Personal Carer (Sole Trader)

Trilogy
Sunshine Coast, QLD
02.2024 - 07.2024
  • Provided personal care and support to clients with a range of physical and mental health needs.
  • Assisted individuals with daily activities such as showering, dressing, grooming, and toileting.
  • Assisted patients with mobility issues by helping them transfer from bed to wheelchair or other equipment.

Customer Solutions Specialist

Probe
Maroochydore, QLD
03.2020 - 01.2024
  • Greeted customers and provided prompt, friendly customer service.
  • Provided technical support to customers via phone, email and live chat.
  • Verified accuracy of financial records, including income statements and balance sheets.
  • Maintained up-to-date knowledge of relevant legislation, regulations and procedures.
  • Reviewed account information to ensure compliance with taxation laws.
  • Provided advice on complex tax issues to clients regarding their personal or business taxes.
  • Identified areas where additional taxes may be due or where overpayments have occurred.
  • Negotiated payment plans with taxpayers who are unable to pay outstanding balances due immediately.
  • Set up and monitored payment plans and processed payments.
  • Prepared and filed tax returns for individuals and businesses.

Hospitality Worker

Eastside Takeaway Shop
Bundaberg, QLD
01.2015 - 12.2015
  • Greeted customers and provided them with menus.
  • Maintained chip inventory by stocking shelves, rotating stock and removing expired items.
  • Operated cash register to process payments from customers.
  • Adhered to health safety protocols in handling food items.
  • Verified that all products were properly labeled and priced.
  • Provided assistance to customers with special requests or needs.
  • Processed orders quickly and accurately while maintaining proper hygiene practices.
  • Ensured accuracy of all transactions by verifying prices, discounts, coupons.
  • Kept work area clean and organized at all times.
  • Replenished supplies such as napkins, condiments, utensils when necessary.

Personal Carer

Gracie Dixon Respite Centre
Bundaberg, 4670
01.2013 - 01.2014
  • Provided personal care and support to clients with a range of physical and mental health needs.
  • Assisted individuals with daily activities such as showering, dressing, grooming, and toileting.
  • Assisted patients with mobility issues by helping them transfer from bed to wheelchair or other equipment.
  • Collaborated closely with doctors, nurses and other healthcare professionals to ensure the best possible outcomes for patients.

Education

Certificate - Restrictive Practice (Aged Care)

Blue Care (United Care)
Maleny, QLD
10-2024

Check - Current Police Check

Australian National Police
Australia
07-2024

Diploma - Social Studies

University of The Sunshine Coast
Sunshine Coast, QLD
11-2023

Certificate 3 - Aged Care

Simple Solutions
Bundaberg
07-2014

Skills

  • Communication skills
  • Problem solving
  • Crisis management
  • Team collaboration
  • Patient care
  • Client assessment
  • Regulatory compliance
  • Record keeping
  • Emphatic, compassionate and understanding
  • Following confidentiality
  • Active listener
  • Organisational abilities
  • A desire to help people
  • Patience and the ability to remain calm in stressful situations

Certification

  • Certificate III in Aged Care
  • Diploma in Social Science
  • Driver License
  • Blue Care Card
  • NDIS Check
  • Up-to-date Immunizations
  • Certificate in Restrictive Practise

Timeline

Personal Care Assistant

Palm Lakes Care
11.2024 - Current

Personal Carer

Erowel Maleny Aged Care Facility
07.2024 - 11.2024

Personal Carer (Sole Trader)

Trilogy
02.2024 - 07.2024

Customer Solutions Specialist

Probe
03.2020 - 01.2024

Hospitality Worker

Eastside Takeaway Shop
01.2015 - 12.2015

Personal Carer

Gracie Dixon Respite Centre
01.2013 - 01.2014

Certificate - Restrictive Practice (Aged Care)

Blue Care (United Care)

Check - Current Police Check

Australian National Police

Diploma - Social Studies

University of The Sunshine Coast

Certificate 3 - Aged Care

Simple Solutions

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Alysha Goulding