Alysha Howell
Redland Bay
Summary
I consider myself to be an individual with a wide ranged skill set. As undertaking jobs in many different fields I am ready for a new career to take myself out of my comfort zone! From bartending to lifeguarding I have a range of skills and experiences that make me a strong and reliable candidate. Always looking to try something new and always thinking outside of the box!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Camp America 2023 - Lifeguard
Camp Whitcomb/Mason
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Administered CPR and first-aid following best practices.
- Recorded daily activity logs and incident reports for tracking purposes.
- Maintained safety and security by overseeing young campers in pool/lake
- Taught activities such as canoeing and kayaking to children aged 10-16
- Assisted kids with taking swim tests to test swimming capabilities
- Assisted children in swimming in pool/demonstrated basic swimming skills
Food and Beverage Attendant
Seaworld Resort
03.2020 - 08.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Trained new staff members on company policies and procedures.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests.
- Adhered to all health and safety regulations while serving food and beverages.
Attractions Attendant
Movieworld
07.2021 - 09.2022
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Trained new ride operators on safety procedures and ride operations.
- Fostered communication between ride operators and other amusement park personnel to support operations.
- Built and established positive relationships with patrons, team members and supervisors.
- Delivered information and details of interest about facility to visitors.
Retail Assistant
City Beach
09.2018 - 10.2020
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
Bachelor Of Business Admin. -
Griffith University
Brisbane, QLDChisholm Catholic College
Loganholme, QLD11.2020
Skills
- Strong Client Relations
- Responsible Alcohol Service
- Hospitality Service Expertise
- Team Collaboration
- Public Safety
- Safety Training
- Organization and Time Management
- Analytical and Critical Thinking
- Team building
- Active Listening
- Cultural Awareness
- Excellent Communication
- Teamwork and Collaboration
- Decision-Making
Certification
Diploma of Business
Certificate II Tourism/Hospitality
Timeline
Camp America 2023 - Lifeguard
Camp Whitcomb/Mason
05.2023 - 08.2023
Attractions Attendant
Movieworld
07.2021 - 09.2022
Food and Beverage Attendant
Seaworld Resort
03.2020 - 08.2023
Retail Assistant
City Beach
09.2018 - 10.2020
Bachelor Of Business Admin. -
Griffith University
Chisholm Catholic College
Diploma of Business
Certificate II Tourism/Hospitality
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