Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alysha Leaver-Pearce

Bunbury,WA

Summary

Happy and dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Reception, Medical Records Officer

Springs Medical Centre
05.2021 - Current
  • Maintained strict confidentiality of patient information, adhering to the Health Records act and SMC policies.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Performed various administrative tasks by filing, emailing, copying and faxing documents.
  • Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
  • Maintained up-to-date knowledge on changing Medicare requirements and guidelines.
  • Enhanced patient care by accurately and efficiently retrieving and uploading medical records for healthcare and Allied health providers.
  • Identified new methods to optimise medical records management and assist in training new staff on medical record processing and filing procedures.
  • Oversaw secure transfer and facilitated communication of Medico-Legal requests to third parties; such as Coroners / Law enforcement agencies/ insurance companies/ Work Cover agencies/ Lawyers

Bartender/Waitress

Odessa @ Leavers hotel
01.2018 - 03.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organised workspace, ensuring compliance with health and safety regulations.
  • Organised bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Housekeeping

Hepburn @ Hepburn
12.2019 - 03.2021
  • Tasks included full sanitation of surfaces, organising cleaning supplies, restocking chemicals and amenities and careful removal of contaminated items.
  • Ensured guests received quality customer service at all times
  • Responsible handling of chemicals
  • Assisted in training new housekeeping team members, sharing best practices for optimal results.
  • Collaborated with housekeeping staff to ensure timely room turnovers and impeccable cleanliness standards.

Cafe worker

Red Fox café
02.2013 - 03.2015
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Wiped, sanitised and maintained floors, facility, and equipment to adhere with company standards and procedures.

Education

Certificate of VCE -

Daylesford Secondary College
Daylesford
12.2018

Skills

  • Proficient in Best Practice/ZEDMED software
  • Data formats such as XML HTML
  • Medicare annotations and billing
  • Microsoft Office
  • Teamwork and Collaboration
  • Patient confidentiality
  • Time Management
  • Office Administration
  • Medical Records Management
  • Patient Scheduling
  • Sanitation and hygiene practices

Certification


CPR Certified

Timeline

Medical Reception, Medical Records Officer

Springs Medical Centre
05.2021 - Current

Housekeeping

Hepburn @ Hepburn
12.2019 - 03.2021

Bartender/Waitress

Odessa @ Leavers hotel
01.2018 - 03.2022

Cafe worker

Red Fox café
02.2013 - 03.2015

Certificate of VCE -

Daylesford Secondary College

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Alysha Leaver-Pearce