Dynamic professional with a proven track record in administrative and sales roles. Excelled in client relations and negotiation, achieving sales targets and enhancing customer satisfaction. Skilled in spreadsheet management and teamwork, adept at driving results and exceeding expectations.
Overview
4
4
years of professional experience
Work History
Temporary Quote & Contract Administrator
ProFire
Bondi Junction , NSW
10.2024 - 01.2025
Prepared reports summarizing key elements of completed contracts.
Organized and maintained documents, files and records.
Reviewed details on incoming contracts and service agreements to keep pricing correct.
Respond to customer questions regarding quotes and contracts, providing clarification where needed.
Ensure that contracts adhere to relevant industry regulations and organizational standards.
Recognize potential for additional sales or upgrades based on customer needs and preferences.
Temporary Marketing and Admin Assistant
Belle Property
Bondi Junction , NSW
04.2024 - 08.2024
Provided administrative support to sales agents, including scheduling meetings and managing calendars.
Handled incoming calls and directed callers to the appropriate sales agent.
Entered data into spreadsheets using Microsoft Excel.
Greeted visitors and provided general information about the company.
Assist in creating and updating property listings on websites, social media, and other marketing platforms.
Assist with client communication by drafting emails and sending letters, keeping them informed about property listings and market updates.
Estate Agent
John Francis and JJ Morris
Pembrokeshire , Wales
01.2021 - 11.2023
Conduct client consultations with vendors and buyers to understand their requirements, and guide them through the property process.
Act as an intermediary between buyers and sellers, negotiating offers and terms to reach agreements.
Arrange and conduct property viewings for potential buyers, highlighting key features and benefits.
Conducted high-volume outbound cold calls to potential clients, generating leads, and driving sales opportunities.
Maintain regular communication with clients and build a strong rapport through phone calls, emails, and meetings.
Establish strong relationships with mortgage brokers, surveyors, and conveyancers to recommend reliable services to clients.
Provide exceptional customer service to all clients to ensure the buying and selling process runs smoothly.
Consistently achieving sale targets, KPI's by upselling to clients.
Education
Health And Social Diploma - Health and Social Care
Pembrokeshire College
Wales
09-2020
Skills
Scheduling
Meeting planning
Highly organized
Spreadsheet management
Client relations
Multi-task management
Social media and promotions
Negotiation
Excellent teamwork
Administrative support
Critical thinking
Upselling
Sales
Languages
Welsh
Professional
References
References available upon request.
Timeline
Temporary Quote & Contract Administrator
ProFire
10.2024 - 01.2025
Temporary Marketing and Admin Assistant
Belle Property
04.2024 - 08.2024
Estate Agent
John Francis and JJ Morris
01.2021 - 11.2023
Health And Social Diploma - Health and Social Care
Pembrokeshire College
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