Alysha Tynan

• Streamlined sales processes by integrating CRM tools, improving communication between departments and clients via PRONTO.
• Individual monthly sales of $110K+

• Assisted operations manager with planning of routine operations and special projects.
• Operated with safety and skill to avoid accidents and delays.

• Developed and implemented regional marketing strategies to enhance brand awareness and customer engagement.
• Managed relationships with local media outlets, securing valuable coverage for company news and events.
• Enforced (paper to digital) CRM management software (SOHO) and executed transition over 1-month period.

• Managed team of 4-5 employees, overseeing hiring, training, and professional growth of employees.
• Consulted with potential investors to assess objectives and discuss optimal strategies.
• Maintained close watch on financial and operational performance of different funds and proactively informed clients when necessary.

• Generating 100+ calls per day, reaching 10.7% conversion rate
• Soliciting, prospecting, advertising, promoting/selling to potential customers

• Worked alongside AU and NZ charities including Greenpeace Australia, Cancer Council, WWF, and others to raise awareness/seek funding for their beneficiaries
• Top performer, averaging at 130% monthly KPI in large call-center environment

Trained in all areas (inc. opens/closes) of the Sportsclub including cashier room, restaurant/cafe, bar & gaming room (200+ electronic gaming devices)

• Maintained service efficiency and accuracy through clear communication with staff

• Conceptualised, planned, and executed original design/layout for the company website
• Maintained social media platforms while compiling product, market and customer data.

• Maintained service efficiency and accuracy through clear communication with staff

• Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards

• Established and developed highly efficient and dependable administration

• Managed supervisor itinerary and appointments and streamlined scheduling procedures

• Delivered services of exceptional quality to increase customer satisfaction

• Cashier/Provided info about menu and made suggestions based on taste, availability and price