Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alyssa Attard

Beaumont Hills,NSW

Summary

Second-year university student pursuing an undergraduate bachelor's degree in Communication (Advertising) with honed time management and communication skills from sporting, work, and volunteer experiences. Values teamwork, continuous learning, and professional growth, maintaining above-average grades while embracing new skills. Seeks a role requiring a dedicated, youthful, and enthusiastic team member to apply theoretical knowledge in a hands-on environment for further development.

Overview

4
4
years of professional experience

Work History

Customer Service Specialist

Bunnings Warehouse
09.2021 - Current
  • Assisted customers with inquiries, ensuring timely and accurate responses.
  • Resolved conflicts and complaints effectively, enhancing customer satisfaction.
  • Collaborated with team members to streamline processes and improve service efficiency.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Provided excellent customer care through assistance with product selection and handling ordering functions (in-store and online).

Education

Bachelor of Communication - Advertising

WSU
01.2024

High School - undefined

Oakhill College
04.2022

Skills

  • Customer service
  • Complaint handling
  • Microsoft Office Suite
  • Good communication skills
  • Excellent written and oral communication
  • Critical thinking

Accomplishments

  • 2019: Duke of Edinburgh - Bronze award
  • 2022: SRC representative - Oakhill College
  • 2022: Netball- Oakhill College- grand finalists

Timeline

Customer Service Specialist

Bunnings Warehouse
09.2021 - Current

High School - undefined

Oakhill College

Bachelor of Communication - Advertising

WSU

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Alyssa Attard