Alyssa Carroll
Logan Village ,QLD
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Little Snappers Swim School
Yarrabilba , Queensland
08.2022 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Sorted incoming mail and directed to correct personnel each day.
Early Childhood Educator Trainee
Bahrs Scrub Early Learning
Bahrs Scrub , Queensland
06.2022 - Current
- Provided a safe and stimulating learning environment for young children.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Ensured compliance with relevant regulations such as health and safety standards.
Crew Member
McDonald's
Yarrabilba , Queensland
04.2021 - 04.2022
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Packed fast food products in approved containers, cups, and bags.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Education
Year 12 Study
Trinity College
Beenleigh, QLD11-2024
Skills
- Organization Skills
- Greeting and Seating Clients
- Mail Distribution
- Multitasking and Prioritization
- Scheduling Appointments
- Relationship Building
- Professionalism
- Goal Setting
- Attention to Detail
- Effective Communication
- Active Listening
- First Aid and Safety
Certification
- Certificate III in health assistant services
- Studying Diploma of Business
- Studying cert III in early childhood education and care
References
- Mark Dillon (Senior Toyota For Life Manager & Facilities) Toyota Motor Corp Australia - 0413 322 133
- Karen MacLeod (Registered Nurse) St Andrews War Memorial Hospital - 0415 126 289
Timeline
Receptionist
Little Snappers Swim School
08.2022 - Current
Early Childhood Educator Trainee
Bahrs Scrub Early Learning
06.2022 - Current
Crew Member
McDonald's
04.2021 - 04.2022
Year 12 Study
Trinity College
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