Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Caruana

Melbourne,VIC

Summary

Dynamic Assistant Restaurant Manager with a proven track record at Grill'd, excelling in shift management and employee scheduling. Enhanced customer satisfaction through effective conflict resolution and staff training, fostering a collaborative team culture. Committed to food safety compliance, ensuring a clean and well-maintained environment for guests and staff alike.

Positive, reliable, and energetic individual with knack for creating welcoming atmosphere and ensuring smooth operations. Possesses solid understanding of inventory management and customer service, complemented by skills in team coordination and conflict resolution. Dedicated to enhancing guest experiences and maximizing operational efficiency.

Overview

1
1
year of professional experience

Work History

Assistant Restaurant Manager

Grill'd
03.2025 - Current
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

Team Leader

Grill'd
04.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Bachelor of Health Science -

La Trobe University
Melbourne
01-2028

Skills

  • Shift management
  • Employee scheduling
  • Food safety compliance
  • Staff training and development

Timeline

Assistant Restaurant Manager

Grill'd
03.2025 - Current

Team Leader

Grill'd
04.2024 - Current

Bachelor of Health Science -

La Trobe University
Alyssa Caruana