Alyssa Conte
Point Cook,VIC
Summary
Skilled in empathy and problem-solving, I excel in creating supportive environments, as evidenced by my client-facing work experience. My approach fosters independence and strong community connections, enhancing client recovery. Demonstrating exceptional communication and emotional stability, I've successfully implemented innovative support strategies, significantly improving client well-being.
Overview
5
5
years of professional experience
Work History
Community Mental Health Practitioner
Mind Australia
03.2024 - Current
- Working within a recovery-oriented framework to provide psychosocial support to individuals and families.
- Being friendly and approachable to provide a welcoming and safe space for difficult discussions.
- Building client capacity, strengthening social and community networks, and encouraging independence.
- Using empathy to create strong rapport, create client-centred goals, and communicate with clients in an appropriate way.
- Planning and facilitating group programs that provide psycho-education on wellbeing and recovery.
- Collaborating with a range of services and the community to ensure a co-ordinated, integrated response to client's recovery goals.
- Conducting risk assessments, comprehensive assessments, suicide and substance screening tools, and K10s.
- Writing effective case-notes.
- Excellent time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Learning quickly and adapting to a changing environment and client needs.
- Continuously developing professional skills by attending various internal and external trainings.
Support Worker
Mable
12.2022 - Current
- Working autonomously to provide appropriate levels of support to maintain and improve a client's level of independence, supporting independent progression and social skills.
- Enhancing the quality of care for clients by providing personalised support and assistance with daily living activities.
- Responding to the client's needs and collaborating positively with their families, support network, and other important people in their lives.
- Keeping accurate and complete records of activities via case noting.
- Working within the NDIS Code of Conduct.
- Experience working with neurodiverse individuals.
- Actively listening to foster a sense of understanding and compassion.
- Displaying a non-judgemental attitude toward others.
- Ability to remain calm under pressure.
Support Staff
Yarraville Special Developmental School
07.2024 - Current
- Providing direct support to students with diverse needs, helping them engage in classroom activities.
- Collaborating with teachers to implement individualised education plans and adapting materials for students.
- Helping manage classroom behaviour by implementing positive reinforcement strategies.
- Observing and reporting on student progress and any concerns to teaching staff.
- Ensuring a safe, inclusive, and supportive learning environment for all students.
- Assisting with communication between students, staff, and families as needed.
- Providing personal case or assistance with daily living skills to students.
- Encouraging and facilitating student independence in learning and social interactions.
Positive Behaviour Support Practitioner
National Positive Behaviour Support
03.2022 - 12.2022
- Writing behaviour support plans to reduce behaviours of concern, implement least restrictive practices, and improve overall quality of life.
- Providing behavioural support and psycho-social support to people with disabilities and mental health concerns and their support networks in line with set goals.
- Communicating with families, key stakeholders, and service providers to ensure holistic care.
- Displaying an empathetic approach toward others.
- Maintaining case notes and client documentation.
- Creating and implementing effective training sessions with support staff.
- Gathering information, conducting risk assessments, comprehensive assessments, behavioural assessments, and providing interventions for various behaviours of concern.
Colour Specialist
Mecca
06.2019 - Current
- Communicating with clients to effectively understand their wants and needs.
- Managing time when completing back-to-back appointments.
- Being flexible when time is compromised or a problem arises.
- Being easily adaptable when a client is uncertain and requires adjustments.
- Effectively communicating with clients to build rapport in a short amount of time.
- Working collaboratively as part of a team.
Education
Graduate Diploma of Psychology -
Deakin University
Geelong, VIC10.2023
Bachelor of Psychology -
Deakin University
Geelong, VIC02.2022
Victorian Certificate of Education -
Mount St Joseph's Girls College
Altona11.2018
Skills
- Empathy
- Active listening
- Clear and respectful communication
- Problem-solving
- Emotional stability
- Sensitive questioning
Timeline
Support Staff
Yarraville Special Developmental School
07.2024 - Current
Community Mental Health Practitioner
Mind Australia
03.2024 - Current
Support Worker
Mable
12.2022 - Current
Positive Behaviour Support Practitioner
National Positive Behaviour Support
03.2022 - 12.2022
Colour Specialist
Mecca
06.2019 - Current
Graduate Diploma of Psychology -
Deakin University
Bachelor of Psychology -
Deakin University
Victorian Certificate of Education -
Mount St Joseph's Girls College
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