I excel in creating supportive environments, as evidenced by my client-facing work experience. My approach fosters independence and strong community connections, enhancing client recovery. Demonstrating exceptional communication and emotional stability, I've successfully implemented innovative support strategies, significantly improving client well-being.
Overview
6
6
years of professional experience
Work History
Community Mental Health Practitioner
Mind Australia
03.2024 - 01.2025
Working within a recovery-oriented framework to provide psychosocial support to individuals and families.
Being friendly and approachable to provide a welcoming and safe space for difficult discussions.
Building client capacity, strengthening social and community networks, and encouraging independence.
Using empathy to create strong rapport, create client-centred goals, and communicate with clients in an appropriate way.
Planning and facilitating group programs that provide psycho-education on wellbeing and recovery.
Collaborating with a range of services and the community to ensure a coordinated, integrated response to client's recovery goals.
Conducting risk assessments, comprehensive assessments, suicide and substance screening tools, and K10s.
Writing effective case-notes.
Excellent time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
Learning quickly and adapting to a changing environment and client needs.
Continuously developing professional skills by attending various internal and external trainings.
Support Worker
Mable
12.2022 - 10.2024
Working autonomously to provide appropriate levels of support to maintain and improve a client's level of independence, supporting independent progression and social skills.
Enhancing the quality of care for clients by providing personalised support and assistance with daily living activities.
Responding to the client's needs and collaborating positively with their families, support network, and other important people in their lives.
Keeping accurate and complete records of activities via case noting.
Working within the NDIS Code of Conduct.
Experience working with neurodiverse individuals.
Actively listening to foster a sense of understanding and compassion.
Displaying a non-judgemental attitude toward others.
Ability to remain calm under pressure.
Positive Behaviour Support Practitioner
National Positive Behaviour Support
03.2022 - 12.2022
Writing behaviour support plans to reduce behaviours of concern, implement least restrictive practices, and improve overall quality of life.
Providing behavioural support and psycho-social support to people with disabilities and mental health concerns and their support networks in line with set goals.
Communicating with families, key stakeholders, and service providers to ensure holistic care.
Displaying an empathetic approach toward others.
Maintaining case notes and client documentation.
Creating and implementing effective training sessions with support staff.
Gathering information, conducting risk assessments, comprehensive assessments, behavioural assessments, and providing interventions for various behaviours of concern.
Colour Specialist
Mecca
06.2019 - Current
Communicating with clients to effectively understand their wants and needs.
Managing time when completing back-to-back appointments.
Being flexible when time is compromised or a problem arises.
Being easily adaptable when a client is uncertain and requires adjustments.
Effectively communicating with clients to build rapport in a short amount of time.