Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Conte

Point Cook,VIC

Summary

I excel in creating supportive environments, as evidenced by my client-facing work experience. My approach fosters independence and strong community connections, enhancing client recovery. Demonstrating exceptional communication and emotional stability, I've successfully implemented innovative support strategies, significantly improving client well-being.

Overview

6
6
years of professional experience

Work History

Community Mental Health Practitioner

Mind Australia
03.2024 - 01.2025
  • Working within a recovery-oriented framework to provide psychosocial support to individuals and families.
  • Being friendly and approachable to provide a welcoming and safe space for difficult discussions.
  • Building client capacity, strengthening social and community networks, and encouraging independence.
  • Using empathy to create strong rapport, create client-centred goals, and communicate with clients in an appropriate way.
  • Planning and facilitating group programs that provide psycho-education on wellbeing and recovery.
  • Collaborating with a range of services and the community to ensure a coordinated, integrated response to client's recovery goals.
  • Conducting risk assessments, comprehensive assessments, suicide and substance screening tools, and K10s.
  • Writing effective case-notes.
  • Excellent time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
  • Learning quickly and adapting to a changing environment and client needs.
  • Continuously developing professional skills by attending various internal and external trainings.

Support Worker

Mable
12.2022 - 10.2024
  • Working autonomously to provide appropriate levels of support to maintain and improve a client's level of independence, supporting independent progression and social skills.
  • Enhancing the quality of care for clients by providing personalised support and assistance with daily living activities.
  • Responding to the client's needs and collaborating positively with their families, support network, and other important people in their lives.
  • Keeping accurate and complete records of activities via case noting.
  • Working within the NDIS Code of Conduct.
  • Experience working with neurodiverse individuals.
  • Actively listening to foster a sense of understanding and compassion.
  • Displaying a non-judgemental attitude toward others.
  • Ability to remain calm under pressure.

Positive Behaviour Support Practitioner

National Positive Behaviour Support
03.2022 - 12.2022
  • Writing behaviour support plans to reduce behaviours of concern, implement least restrictive practices, and improve overall quality of life.
  • Providing behavioural support and psycho-social support to people with disabilities and mental health concerns and their support networks in line with set goals.
  • Communicating with families, key stakeholders, and service providers to ensure holistic care.
  • Displaying an empathetic approach toward others.
  • Maintaining case notes and client documentation.
  • Creating and implementing effective training sessions with support staff.
  • Gathering information, conducting risk assessments, comprehensive assessments, behavioural assessments, and providing interventions for various behaviours of concern.

Colour Specialist

Mecca
06.2019 - Current
  • Communicating with clients to effectively understand their wants and needs.
  • Managing time when completing back-to-back appointments.
  • Being flexible when time is compromised or a problem arises.
  • Being easily adaptable when a client is uncertain and requires adjustments.
  • Effectively communicating with clients to build rapport in a short amount of time.
  • Working collaboratively as part of a team.

Education

Masters of Clinical Psychology -

The Cairnmillar Institute
Hawthorn, VIC
11-2026

Graduate Diploma of Psychology -

Deakin University
Geelong, VIC
10-2023

Bachelor of Psychology -

Deakin University
Geelong
02-2022

Victorian Certificate of Education -

Mount St Joseph's Girls College
Altona, VIC
11-2018

Skills

  • Empathy
  • Active listening
  • Clear and respectful communication
  • Problem-solving
  • Emotional stability
  • Sensitive questioning

Timeline

Community Mental Health Practitioner

Mind Australia
03.2024 - 01.2025

Support Worker

Mable
12.2022 - 10.2024

Positive Behaviour Support Practitioner

National Positive Behaviour Support
03.2022 - 12.2022

Colour Specialist

Mecca
06.2019 - Current

Masters of Clinical Psychology -

The Cairnmillar Institute

Graduate Diploma of Psychology -

Deakin University

Bachelor of Psychology -

Deakin University

Victorian Certificate of Education -

Mount St Joseph's Girls College
Alyssa Conte