Alyssa Hadlow

• Instructed children of all ages and abilities, including those with disabilities and behavioural challenges, fostering skill development and safety in a supportive environment
• Managed school-run programs, teaching swimming safety skills to large groups, ensuring supervision and maintaining an engaging atmosphere
• Instructed adult swimmers, from beginners to those needing stroke technique correction, tailoring lessons to individual needs and promoting confidence in the water

Swim Instructor Role

• Fostered a positive and safe learning environment, promoting confidence and skill development in the water
• Supported young children in overcoming water apprehension, building confidence and strong swimming abilities, while adapting teaching methods for children with learning disabilities

Receptionist Role

• Managed centre services as the primary contact for inquiries, complaints, fee management, POS transactions, and schedule coordination, ensuring smooth operations and exceptional customer service
• Oversaw closing procedures, including cleaning, maintaining pool pH and chlorine levels, reconciling the till, and ensuring the centre was prepared for the following day