Alyssa Hira
Barbara Gibbs
Gold Coast,QLD
10
years of professional experience
Reliable cleaner with strong attention to detail, punctuality, and customer service. Skilled in maintaining clean, orderly spaces, handling multiple tasks, and supporting a positive client experience.
Work History
Cleaner
1 Year 2 Months- Cleaned floors, bathrooms, and common areas following routine sanitation standards
- Used cleaning equipment safely to complete daily maintenance tasks efficiently
- Restocked supplies and reported inventory needs to maintain consistent facility readiness
- Removed trash and recyclable waste while maintaining proper disposal procedures
- making beds, folding and hanging washing.
- Managed independent cleaning routes while meeting client expectations and home standards.
Receptionist
6 Years 4 Months- Answered multi-line phones, directing client inquiries and urgent concerns promptly.
- Managed appointment scheduling, balancing veterinary consultations, vaccinations, and cattery admissions.
- Updated patient records and client details with accuracy across front-desk systems.
- Processed payments, invoices, and deposits while maintaining organized daily reconciliation.
- Trained new reception staff on booking procedures, client service, and record handling.
- Improved front-desk processes to reduce wait times and strengthen client experience.
- Answered phone promptly and directed incoming calls to correct offices.
- Serving all clients with a smile and maintaining a comfortable environment.
Commercial Cleaner
1 Year 11 Months- Disinfected high-touch surfaces using approved hospital-grade chemicals and cleaning procedures.
- Cleaned patient rooms, bathrooms, and clinical areas to maintain infection prevention standards.
- Managed waste, recycling, and soiled linen disposal in line with hospital protocols.
- Restocked consumables and hygiene supplies across wards, ensuring consistent availability for staff.
- Supported smooth ward turnover by completing assigned cleaning tasks accurately and efficiently, working around staff with timing of their tasks (staffroom, offices, kitchens etc.)
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
Skills
Cleaning and sanitizing
Cleaning efficiency
Chemical safety
Sweeping and mopping
Housekeeping
Laundry
Attention to detail
Organizational multitasking
Problem-solving
Chemical safety procedures
Textile care techniques
Customer service
Interests
Gardening
Baking
Music
Watching Movies and TV Shows
Cooking
Timeline
Cleaner
Barbara Gibbs
08.2025 - CurrentRead More
Receptionist
Greenlane Veterinary Clinic and Cattery
03.2019 - 07.2025Read More
Commercial Cleaner
Auckland City Hospital
01.2017 - 12.2018Read More