Alyssa Pampanella
Lalor
Summary
Reliable employee seeking a Customer Service position. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
Work History
Team Member
KFC
03.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Babysitter
My Nieces
01.2020 - Current
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Assisted children with homework assignments and special projects across different subjects.
Cleaner Helper
Nicole's Cleaning
01.2020 - 01.2024
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Worked alongside other cleaners to complete jobs in homes.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Education
High School Diploma -
Victoria Virtual School
Coburg, VICSkills
- Trash Collection and Removal
- Positive Team Player
- Proper Waste Disposal
- Surface Polishing
- Vacuuming and Dusting
- Basic Tools
- High school level computer skills
- Customer Service
- Teamwork and Collaboration
- Following Instructions
- Organizing Work Stations
- Flexible Schedule
- Positive Attitude
Timeline
Team Member
KFC
03.2023 - Current
Babysitter
My Nieces
01.2020 - Current
Cleaner Helper
Nicole's Cleaning
01.2020 - 01.2024
High School Diploma -
Victoria Virtual School