Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Trimboli

Kemps Creek,Nsw

Summary

Reliable and positive person, who is successful at promoting customer loyalty, satisfaction and purchases; with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning.

Effectively managing several priorities while maintaining an optimistic attitude. With the willingness to accept more responsibilities in order to achieve team objectives.

Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.



Overview

6
6
years of professional experience

Work History

Retail Sales Assistant

Trims Fresh
01.2022 - Current
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Coached team on effective upselling and cross-selling methods.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Assisted customers with prompt and polite support in-person and via telephone.

Assistant to CEO

Ritas Farm
06.2021 - 03.2023
  • Manage and supervise a pick packing warehouse of 15 people.
  • Creating manifests and routing for drivers across NSW.
  • Controlled all stock, inventory and expiry dates on all products available in the business.
  • I helped design the website, then managed the web and social media side of the business.
  • Handled all forms for customer service. Face-to-face in our market stall; then answered high volume of phone calls, email inquiries, live chat messages, etc.
  • Facilitated training and onboarding for incoming staff.

Retail Sales Assistant

The Lucky Charm Newsagents
11.2018 - 06.2021
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Located merchandise across various stores to address customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise, for presentable condition, taking corrective action such as restocking or reorganising products.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

Bachelor of Civil Engineering - Engineering Physics

Western Sydney University
Sydney, NSW
10.2025

High School Diploma -

Emmaus Catholic College
Kemps Creek, NSW
11.2021

Skills

  • Exceeding Customer Expectations
  • Team player
  • All rounder
  • Operations manger
  • Problem solver
  • Multi-media designer
  • Cash Register Operation
  • Stock Management

Timeline

Retail Sales Assistant

Trims Fresh
01.2022 - Current

Assistant to CEO

Ritas Farm
06.2021 - 03.2023

Retail Sales Assistant

The Lucky Charm Newsagents
11.2018 - 06.2021

Bachelor of Civil Engineering - Engineering Physics

Western Sydney University

High School Diploma -

Emmaus Catholic College

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Alyssa Trimboli