Alyssa Marie Zanotto

• Entering expenses into Xero
• Booking flights and accommodation for travel
• Taking instructions from the directors as required
• Assisting the marking manager with sourcing information for the weekly newsletter
• Coordinating with IT
• Liaise with architects and project managers to assist with putting together reports
• Researching into software to utilise in the best way possible - Improve efficiency
• Putting together manuals for undergraduate employment
• Organising staff events
• Coordinating clients and experts for networking breakfast

Bookkeeping including, putting information into excel documents, debtors, banking and writing up cashbooks, assistance with payroll (MYOB).

• Lead, motivate, encourage and mentor the administration team
• Delegation of tasks - Communicate work expectations, offer solutions and assistance, monitor progress and review of final outcomes
• Involvement in recruitment process – reviewing applications, shortlisting, phone calls/meetings, work trials, hiring and training. Onboarding employees and ongoing management of inductions. Ensuring all documentation, licences and certificates are up to date
• Conducting weekly meetings with the office team and monthly meetings with management
• Organising timesheets for payroll and completing payroll through MYOB
• Completing and submitting tenders - putting together pricing schedules, project charts etc
• Onboarding new customers
• Assisting the WHS officer in updating and creating new policies and procedures. Creating documents/logs with corrective standards
• Creating work procedures and updating on a regular basis to adapt to changes in the work environment
• Attending meetings/information sessions with prospective customers
• Providing the director with monthly profit/loss reports
• Dealing with dissatisfied customers and working together to find a solution to ensure customer satisfaction
• Renewing of business licences and certificates
• Involvement in marketing
• Invoicing/quoting. Chasing overdue accounts and referring onto debt collectors. Management of debtors. Excellent knowledge in MYOB
• Reception duties ie. Managing phone calls internally and externally, scheduling, cleaning, organising and ordering uniforms for staff, organising subcontractors
• Planning and organisation of staff events and activities; arranging staff training
• Managing a fleet of vehicles
• Frequent auditing of jobs and invoicing.

Customer service, cleaning, operation of cash register, making burgers, packing orders, restocking, following instructions and training new employees.