Alyssia Tummarello
Sydney,NSW
Summary
Results-driven professional focused on delivering exceptional support for customer/patient needs. Successfully manages concerns and resolves conflicts to maximize customer/patient satisfaction. Offers strong background in customer/patient relations and communication.
Overview
4
4
year of professional experience
3
3
Certification
Work History
HOSPITALITY WORKER
Narellan hotel
- Delivered excellent customer service to support company reputation and patron satisfaction.
FAST FOOD WORKER
McDonald's
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent foodborne illness
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
CLINICAL PLACEMENT STUDENT NURSE
Camden Hospital
12.2022 - Current
- Worked alongside experienced nursing professionals to learn new procedures
- Administered medications via oral, IV, and intramuscular injections and performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Prepared food and beverages and verified adherence of quality and safe food-handling standards
- Utilized Electronic Medical Records (EMR) systems to record patient data
- Facilitated patient discharge by providing instructions for home care and follow-up care
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
Support Worker
NDIS
10.2023 - 12.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
CLINICAL PLACEMENT STUDENT NURSE
Liverpool Hospital
10.2023 - 10.2023
- Monitored patient vital signs, reporting any changes to experienced nursing staff
- Participated in team meetings to discuss patient progress and plan for care
- Worked alongside experienced nursing professionals to learn new procedures
- Utilized Electronic Medical Records (EMR) systems to record patient data.
Education
Bachelor of Nursing - Nursing
University of Wollongong
Wollongong, NSWHigh School Diploma -
Macarthur Anglican School
Cobbitty, NSWSkills
- Medication Administration
- Patient Feeding
- Mobility Assistance
- Medical Terminology Knowledge
- Patient Assessments
- Infection Control
- Electronic Charting
- Cleaning and Sanitizing
- Housekeeping
- Food Preparation
- Health Code Compliance
Certification
- First aid and CPR
- NDIS worker check
- WWCC
- Cert IV bachelor of nursing undergrad
Timeline
Support Worker
NDIS
10.2023 - 12.2023
CLINICAL PLACEMENT STUDENT NURSE
Liverpool Hospital
10.2023 - 10.2023
CLINICAL PLACEMENT STUDENT NURSE
Camden Hospital
12.2022 - Current
HOSPITALITY WORKER
Narellan hotel
FAST FOOD WORKER
McDonald's
Bachelor of Nursing - Nursing
University of Wollongong
High School Diploma -
Macarthur Anglican School
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