Amador Mediero
SYDNEY,NSW
Summary
Dynamic Senior Credit Controller with extensive experience at Talent International Group, excelling in financial analysis and risk assessment. Proven track record in enhancing cash flow through effective collection strategies and fostering strong client relationships. Adept at conflict resolution and team collaboration, driving improvements in credit policies and compliance.
Highly experienced in credit control with proven track record of improving payment times and reducing debtor days. Skilled at managing large portfolios, demonstrating strong negotiation skills, and maintaining positive client relationships. Successfully reduced outstanding debt and maintained high level of accuracy in financial reporting. Distinguished by ability to resolve complex issues, deliver results under pressure, and exceed business objectives.
Overview
21
21
years of professional experience
26
26
years of post-secondary education
Work History
Senior Credit Controller
Talent International Group
01.2017 - 04.2026
- Managed credit assessments and evaluations for diverse client accounts.
- Developed and maintained relationships with clients to ensure timely payments.
- Coordinated collection efforts with internal teams and external partners.
- Oversaw dispute resolution processes to enhance customer satisfaction.
- Analyzed financial statements to identify credit risks effectively.
- Implemented credit policies and procedures for improved compliance.
- Trained junior staff on best practices in credit control management.
- Reviewed customer accounts regularly to monitor payment trends and issues.
- Investigated disputed invoices raised by customers, taking appropriate action where necessary such as issuing credits or refunds.
- Attended meetings with key stakeholders within the business as part of ongoing efforts to improve Credit Control processes.
- Conducted monthly reviews of customer accounts, identifying any discrepancies or irregularities that required investigation.
- Monitored and reported on bad debts, ensuring timely collection of outstanding monies.
- Provided support and guidance to junior members of staff, helping them develop their knowledge of Credit Control processes.
- Negotiated settlements with customers who had failed to meet their payment obligations and monitored progress towards repayment targets.
- Managed relationships with external debt collection agencies when needed, providing them with relevant information about delinquent accounts.
- Responded promptly to emails from customers regarding invoice queries and payment requests.
- Reviewed existing processes and procedures for the Credit Control department, recommending changes to enhance efficiency.
- Reconciled customer statements against internal records on a regular basis, ensuring accuracy in all accounts receivable data.
- Prepared reports detailing weekly cash receipts from customers, highlighting any trends or patterns in payments received.
- Identified potential areas of risk associated with granting high levels of credit to certain customers and recommended solutions for mitigating these risks.
- Implemented new systems for tracking customer accounts more effectively, making it easier for staff members to access up-to-date information.
- Contributed ideas during team brainstorming sessions aimed at finding innovative ways of improving Cash Flow performance within the organization.
- Assessed new customer applications for credit limits, making decisions based on financial information provided by applicants.
- Liaised closely with other departments within the company to ensure prompt resolution of queries relating to invoices and payments.
Senior Credit Controller
Linde Group-Elgas
02.2015 - 01.2017
Senior European Credit Controller
Wolters Kluwer Health
Chester, UK
11.2004 - 11.2007
Education
Mortgage Broker - Mortgage Broker
AMIA
05.2000 - 09.2026
HSC
Mareeba, QLDSkills
- Customer relationship management
- Financial analysis
- Risk assessment
- Credit evaluation
- Conflict resolution
- Team collaboration
- Data analysis
- Effective communication
- Payment processing
- Collection strategies
- Credit policies
- Debt management
- Credit analysis
- Credit scoring
- Creditworthiness determination
- Documentation preparation
- Financial acumen
- Credit assessments
- Banking operations
- Collateral risk
- Delinquency monitoring
- Develop controls
- Analytical thinking
- Collections
- Goal setting
- Problem-solving abilities
- Professional demeanor
- Attention to detail
- Month-end and year-end closings
- Teamwork
- Stakeholder management
- Interpersonal communication
- Adaptability and flexibility
- Business acumen
Languages
English
First Language
Spanish
Proficient (C2)
C2
Italian
Upper Intermediate (B2)
B2
Websites
Customer Portals and software proficiencies
- Salesforce
- Bullhorn
- Fast Track 360
- SAP Ariba
- SAP Fieldglass
- Zendesk
- Workday
- Coupa
- Netweaver
- Business Central
- Sunsystems
Accomplishments
Constantly exceeded targets throughout 9 years in my role at Talent International Group.
Awarded most outstanding graduate from the Australian Protective Service (Attorney General Department) bomb and explosive appraisal officer 1996 course in Canberra.
Affiliations
- Headed and organised a fund raising regatta event in Cairns during my tenure as an officer in the Australian Protective Service to raise funds for the Camp Quality/APS hot air balloon purchased specially for Camp Quality.
- Regarded as a quiz king by my peers due to my overall general knowledge.
- Particpated and appeared on Who Wants To Be a Millionaire on channel 9.
- Keen golfer, skier and traveller.
- Multi-lingual.
References
References available upon request.
Timeline
Senior Credit Controller
Talent International Group
01.2017 - 04.2026
Senior Credit Controller
Linde Group-Elgas
02.2015 - 01.2017
Senior European Credit Controller
Wolters Kluwer Health
11.2004 - 11.2007
Mortgage Broker - Mortgage Broker
AMIA
05.2000 - 09.2026
HSC