Amal Dhirar Shameen
Mount Duneed,Australia
Summary
Master’s graduate in Business Analytics with strong skills in data analysis, business intelligence, and process improvement. Proficient in SQL, Power BI, Tableau, and SAP. Eager to apply technical expertise and deliver data-driven insights in a Business Analyst role.
Overview
11
11
years of professional experience
Work History
Associate II
Ernst and Young
06.2021 - 04.2023
- Deals with Ireland clients - to identify problems, analyses, generates solutions, and closely interacts with clients to test their applicability
- Closely work with development team to understand and clarify the functional requirements and ensure delivery in committed time
- Travel Management
- Calendar Management
- Expense Management
- Timesheet Management
- Create dashboard using analytical tool called power bi as per client requirements
- To suggest development team during development phases to meet the business needs of clients
- Prepare exact and detailed Functional Specification Documents, Requirements
Digital Marketing Executive
Variety Media
06.2020 - 06.2021
- Developed targeted strategies and project plans to drive vision and enhance business value
- Cultivated business partnerships to build lasting relationships with internal and external parties
- Interviewed and hired talented individuals to add value to marketing team
- Worked with the team to build their youtube channel and other social media channels
- Organized celebrity interviews for film promotions
Digital Marketing Executive
Variety Media
12.2016 - 07.2018
- Developed targeted strategies and project plans to drive vision and enhance business value
- Cultivated business partnerships to build lasting relationships with internal and external parties
- Interviewed and hired talented individuals to add value to marketing team
- Worked with the team to build their youtube channel and other social media channels
- Organized celebrity interviews for film promotions
BIM Modeler
Prompt International Overseas Services
11.2014 - 11.2016
- Drafted plans and detailed drawings for structures, installations and construction projects
- Analyzed design specifications and necessary materials to determine project requirements
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Identified needs of customers promptly and efficiently
- Planned and completed group projects, working smoothly with others
- Provided excellent service and attention to customers when face-to-face or through phone conversations
Manager Operations and Communications
Cherubim Consultant and Associates
07.2012 - 08.2014
- Delivered positive customer experiences by implementing effective quality assurance practices
- Guided employees on understanding and meeting changing customer needs and expectations
- Helped the team to create the shop drawing from design drawings using Revit and Navisworks
- Collaborated with team leaders on quality audits
- Measured and reviewed performance via KPIs and metrics
Education
MBA - Marketing And Business Analytics
SRM University
06.2020
MBA - Business Analytics
La Trobe University
Melbourne, VICBachelor of Technology - Mechanical Engineering
Younus College of Engineering & Technology
Kollam, Kerala06.2012
Skills
- Customer Service
- SQL
- SAP
- Process Improvement
- Tableau
- Power BI
- MS Office
- Google Analytics
- SMM
- Data Entry
- Customer Interaction
- Python
- Performance Improvement
- Complex Problem-Solving
Accomplishments
- Contestant in Zurich International Film Festival held at Switzerland.
- Best coordinator in Photography held at SRM Institute of Science and Technology.
- Attained Learning Badge from EY Analytics- Data Visualization.
Languages
English
Malayalam
Tamil
Timeline
Associate II
Ernst and Young
06.2021 - 04.2023
Digital Marketing Executive
Variety Media
06.2020 - 06.2021
Digital Marketing Executive
Variety Media
12.2016 - 07.2018
BIM Modeler
Prompt International Overseas Services
11.2014 - 11.2016
Manager Operations and Communications
Cherubim Consultant and Associates
07.2012 - 08.2014
MBA - Business Analytics
La Trobe University
Bachelor of Technology - Mechanical Engineering
Younus College of Engineering & Technology
MBA - Marketing And Business Analytics
SRM University
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