Summary
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Amal Jassim

Adelaide,SA

Summary

A skilled worker in clinical settings with previous experience in a pharmacy setting; familiar with handling calls and offering optimised customer support. Able to work under pressure, manage patient concerns, schedule appointments, maintain confidentiality, and adhere to health regulations.

Work History

Pharmacist Assistant

Priceline Pharmacy
10.2021 - 12.2021
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Maintained clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
  • Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.

Education

High School Diploma -

Marden Senior College
Adelaide
11.2024

High School Diploma -

Pinnacle College
Adelaide
11.2023

Skills

  • Problem-solving skills
  • Answering customer questions
  • Patient Counseling
  • Prescription Processing
  • Customer/Client relations
  • Verbal and written communication
  • Security awareness
  • Call Answering and Routing
  • Basic Math

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Additional Information

Mondays, Wednesdays and Fridays (flexible with shift times).

Timeline

Pharmacist Assistant

Priceline Pharmacy
10.2021 - 12.2021

High School Diploma -

Marden Senior College

High School Diploma -

Pinnacle College
Amal Jassim