Amal Kapadia
Essendon,VIC
Summary
I am a first year student studying Business Analytics with a Finance Major. Working as a skilled Pharmacy Assistant who brings high quality experience from a high volume-based pharmacy environment. Well-versed in communication and team building. Dedicated to maintaining smooth operations and putting customers first. Always wanting to learn more and success driven.
Looking at building my skills and gaining experience in a field similar to my course.
Overview
1
1
year of professional experience
13
13
years of post-secondary education
Work History
Pharmacy Assistant
Amcal
Melbourne, VIC
12.2022 - Current
- Greeting customers and responding to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use of over-the-counter medication.
- Implemented strong filing techniques to sort and store important documents and medical forms.
- Counseled customers on over-the-counter medications, appropriate dosage and potential side effects.
- Distributed medicine and supplements from stock containers to correct packages.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Organised client information into correct profiles while maintaining confidentiality.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Supported operations with filing, copying and faxing.
- Verified order information against computer database.
Education
Bachelor of Business Analytics - Finance
La Trobe University
Bundoora, VIC 02.2023 - Current
VCE -
Penleigh & Essendon Grammar School
Keilor, Victoria 01.2010 - 12.2022
Skills
- Fast and accurate
- Well spoken- able to easily communicate with others
- Resilient
- Love to problem solve
- Resolving Complaints
- Patient
- Extroversion
- Time Management
- Creativity
- Positivity
- Adaptability
- Teamwork
- Worked to meet KPI's of the business
- POS System Operations
Languages
Gujarati
Limited Working
English
Native or Bilingual
Achievements
- I am currently the Treasurer of the Business Analytics Student Association
- I have worked voluntarily at the Glenroy Specialist School, Term 1 of 2019
- I was apart of the Penleigh and Essendon Symphony Orchestra from 2013-2022
Timeline
Bachelor of Business Analytics - Finance
La Trobe University
02.2023 - Current
Pharmacy Assistant
Amcal
12.2022 - Current
VCE -
Penleigh & Essendon Grammar School
01.2010 - 12.2022