Summary
Overview
Work History
Education
Skills
Languages
Achievements
Timeline
OperationsManager

Amal Kapadia

Essendon,VIC

Summary

I am a first year student studying Business Analytics with a Finance Major. Working as a skilled Pharmacy Assistant who brings high quality experience from a high volume-based pharmacy environment. Well-versed in communication and team building. Dedicated to maintaining smooth operations and putting customers first. Always wanting to learn more and success driven.

Looking at building my skills and gaining experience in a field similar to my course.

Overview

1
1
year of professional experience
13
13
years of post-secondary education

Work History

Pharmacy Assistant

Amcal
Melbourne, VIC
12.2022 - Current
  • Greeting customers and responding to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use of over-the-counter medication.
  • Implemented strong filing techniques to sort and store important documents and medical forms.
  • Counseled customers on over-the-counter medications, appropriate dosage and potential side effects.
  • Distributed medicine and supplements from stock containers to correct packages.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Organised client information into correct profiles while maintaining confidentiality.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Supported operations with filing, copying and faxing.
  • Verified order information against computer database.

Education

Bachelor of Business Analytics - Finance

La Trobe University
Bundoora, VIC
02.2023 - Current

VCE -

Penleigh & Essendon Grammar School
Keilor, Victoria
01.2010 - 12.2022

Skills

  • Fast and accurate
  • Well spoken- able to easily communicate with others
  • Resilient
  • Love to problem solve
  • Resolving Complaints
  • Patient
  • Extroversion
  • Time Management
  • Creativity
  • Positivity
  • Adaptability
  • Teamwork
  • Worked to meet KPI's of the business
  • POS System Operations

Languages

Gujarati
Limited Working
English
Native or Bilingual

Achievements

  • I am currently the Treasurer of the Business Analytics Student Association
  • I have worked voluntarily at the Glenroy Specialist School, Term 1 of 2019
  • I was apart of the Penleigh and Essendon Symphony Orchestra from 2013-2022

Timeline

Bachelor of Business Analytics - Finance

La Trobe University
02.2023 - Current

Pharmacy Assistant

Amcal
12.2022 - Current

VCE -

Penleigh & Essendon Grammar School
01.2010 - 12.2022
Amal Kapadia