Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Amal Omar

Melbourne,VIC

Summary

Experienced in providing compassionate care and support to individuals. Utilize effective communication and problem-solving skills to enhance clients' daily living experiences. Demonstrated commitment to fostering a safe and supportive environment through empathy and adaptability. Over six years of dedicated experience as an Aged Care Support Worker, working with diverse populations and effectively addressing a wide range of needs. Extensive background in both residential and facility care environments. Committed to providing compassionate, high-quality support, prioritizing the well-being and dignity of all individuals under my care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Support Worker

Care Pro Inc
08.2024 - Current
  • Assisted clients with daily living needs, maintaining self-esteem and general wellness.
  • Supported clients in managing and achieving individual goals, promoting independence and social skills.
  • Enhanced care quality by providing personalized support and assistance with daily activities.
  • Transported clients to appointments, shopping venues, and entertainment events as per schedule.
  • Built trusting relationships with clients and their families through empathetic communication and active listening.

Support Worker

Independent Living
06.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.


case manager

Gallager bassett
09.2023 - 06.2024
  • After leaving my tenure at harmony home care I seized the opportunity to join Gallagher Bassett in the workers' compensation space
  • During my time there, I engaged closely with various stakeholders from Verisae, effectively communicating and collaborating to address pertinent issues within the realm of workers' compensation
  • My role involved navigating complex scenarios, problem-solving, and ensuring seamless coordination between all involved parties
  • Through these interactions, I honed my ability to adapt to diverse perspectives and foster productive relationships, contributing significantly to the overall success of projects and initiatives

support worker

harmony home care
05.2032 - 09.2023
  • Transitioned from aged care to support worker role with a focus on diverse clients and participants at Harmony Home Care
  • Specialized in clients with learning difficulties and complex care needs, leveraging exceptional skills developed over nearly two years in aged care
  • Responsibilities included providing respite care, facilitating community access, assisting with independent living, and employing invaluable knowledge in de-escalating adverse situations

personal care assistant

Australin unity
01.2019 - 05.2022
  • Personal care assistant with experience at Australia Unity, providing essential physical and emotional support to facility residents during challenging periods
  • Experienced in bathing, feeding, both manual and hoist transfers, toileting, and participating in mobility activities with residents
  • Ensured residents were always treated with dignity and respect
  • Committed to upholding high standards of care and ensuring resident safety throughout all duties

Education

Year 12 -

Dandenong High school

Cert IV in Accounting and Bookkeeping -

Think Academy of Business and Technology
02.2025

Cert IV in disability support -

Chisholm Institute
12.2019

Cert IV in aging support -

Chisholm Institute
12.2019

Skills

  • Computer Skills/MS Office Suite
  • Time Management/Organization
  • Ability to drive a team
  • Availability & Flexible Hours
  • Health and safety awareness
  • Housekeeping tasks
  • Daily living support
  • Emotional support

Accomplishments

Successfully facilitated the reintegration of a client into the community after a prolonged period of isolation due to behavioral challenges and anxiety about going out.

Certification

  • Current Police Check
  • current Working with Children Check
  • current NDIS Worker Screening Check
  • Current Certified in First Aid and CPR
  • Up-to-date Vaccinations and Flu Shots

Languages

English

Timeline

support worker

harmony home care
05.2032 - 09.2023

Support Worker

Care Pro Inc
08.2024 - Current

Support Worker

Independent Living
06.2024 - Current

case manager

Gallager bassett
09.2023 - 06.2024

personal care assistant

Australin unity
01.2019 - 05.2022

Cert IV in Accounting and Bookkeeping -

Think Academy of Business and Technology

Cert IV in disability support -

Chisholm Institute

Cert IV in aging support -

Chisholm Institute

Year 12 -

Dandenong High school

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