Amal Tappoo
Burwood,VIC
Summary
I am a driven Property Law student at Deakin University with a diploma in Creative Marketing from YooBee. I'm from Fiji, but grew up in New Zealand. With hands-on experience at Circle K Convenience Store and Tappoo Duty-Free, I’ve honed my skills in customer service, problem-solving, and operations management, often running the show independently. I excel in fast-paced environments, where I leverage strategic thinking and market analysis to optimize processes and boost sales. I push boundaries, think creatively, and aim to innovate. I'm now seeking roles where I can apply my talents, drive growth, and make a lasting impact.
Overview
2
2
years of professional experience
Work History
Sales Associate
Tappoo Group of Companies
11.2023 - 02.2024
- Worked air side at duty free departures.
- Drove significant sales growth by optimizing product placements and enhancing promotional strategies to align with customer behaviour.
- Delivered high-level customer service, providing expert recommendations on premium products while managing large volumes of international clients.
- Handled complex transactions involving multiple currencies, ensuring accuracy in high-stakes environments.
- Streamlined operational processes, including inventory management, reducing out-of-stock rates, and ensuring product availability during peak periods.
- Managing sales targets and KPIs
- Collaborated with the management team to implement in-store displays that boosted customer engagement and sales conversions.
Shop Attendant
Circle K Convenience Store
01.2022 - 07.2022
- Managed the store independently during shifts, overseeing all aspects of operations, from customer service to cash handling.
- Assisted customers with inquiries, located merchandise, and processed transactions using the POS system.
- Maintained inventory and restocked shelves to ensure availability of products.
- Handled daily cash reconciliation and maintained store cleanliness and organization.
Education
Bachelor of Law - Property Law
Deakin University
Melbourne, VIC10.2027
Diploma - Creative Marketing
YooBee
Auckland, New Zealand11.2023
Skills
- Strategic Problem Solving
- Advanced Customer Experience Design
- Inventory and Operations Management
- POS System
- Sales and Profit Maximisation
- Market Trend Analysis and Promotion Development
Timeline
Sales Associate
Tappoo Group of Companies
11.2023 - 02.2024
Shop Attendant
Circle K Convenience Store
01.2022 - 07.2022
Bachelor of Law - Property Law
Deakin University
Diploma - Creative Marketing
YooBee
Similar Profiles
Shahina ZiaShahina Zia
Customer Service Associate at Tappoo Group of CompaniesCustomer Service Associate at Tappoo Group of Companies
Lilian PickeringLilian Pickering
Sales Assistant at Tappoo Group of CompaniesSales Assistant at Tappoo Group of Companies
Adarsh Vikash SharmaAdarsh Vikash Sharma
Technical Services Manager at Tappoo Group Of CompaniesTechnical Services Manager at Tappoo Group Of Companies