- Fashion
- Sales
- Graphic Design
Amalia Araneda
Castle Hill,Australia
Summary
I am experienced with teamwork, contributing to seamless daily operations and collective success. I can Utilize my strong communication skills to enhance team efficiency and resolve issues promptly. With a track record of reliability and adaptability, ensuring consistent support and positive outcomes.
I am keen to continue building on my solid customer service experience and make a positive contribution within a supportive company that values my strong work ethic. I am available to start immediately.
Overview
4
4
years of professional experience
Work History
Team Member/Supervisor
St Vincent De Paul Society Thrift Stores
Sydney, NSW
06.2025 - Current
- Assisted in daily store operations, ensuring efficient customer service and merchandise presentation.
- Collaborated with team members to maintain cleanliness and organization throughout the sales floor.
- Trained new staff on operational procedures, enhancing team performance and service quality.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Supervised a team of 4-7 volunteers daily and answered calls and emails regularly
Casual Sales Stylist
Tree of Life
10.2023 - Current
- Delivered personalized styling advice to enhance customer experience and satisfaction.
- Fostered strong relationships with customers, enhancing loyalty through exceptional service and follow-up support.
- Managed inventory levels and restocked merchandise to ensure product availability.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products.
- Led seasonal promotions, coordinating with marketing to maximize outreach and boost sales performance.
Service Team Member
COLES
05.2024 - 10.2024
- Operating register, cash handling, packing grocery bags for customers and answering customer queries regarding Coles products and services.
Crew Member/Barista
McDonalds
06.2022 - 07.2023
- Working in a fast paced environment, operating POS and drive through, cross training across multiple positions, stocking shelves, operating equipment and food safety
Education
Higher School Certificate -
Gilroy Catholic College
Castle Hill01-2024
Barista Training -
Cathwest Innovation College
Sydney, NSW09-2023
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Product knowledge
- Training and mentoring
- Team building
- Sales and marketing
- Task prioritization
- Conflict resolution
Interests
KEY COMPETENCIES
- Process improvement
- Stocking and Restocking
- Strong interpersonal skills
- Fast Paced customer service
- Critical thinking skills
- Proactive and self-motivated
- Meeting quotas and filling hourly reports
- Excellent communication skills
- Exceptional organisational skills
Timeline
Team Member/Supervisor
St Vincent De Paul Society Thrift Stores
06.2025 - Current
Service Team Member
COLES
05.2024 - 10.2024
Casual Sales Stylist
Tree of Life
10.2023 - Current
Crew Member/Barista
McDonalds
06.2022 - 07.2023
Higher School Certificate -
Gilroy Catholic College
Barista Training -
Cathwest Innovation College