Amalia Dayday
Summary
Dynamic and detail-oriented professional with extensive experience at Woolworth's Group - Big W. Proven expertise in accurate cash handling and efficient transaction processing, complemented by exceptional customer service skills. Recognized for reducing wait times and enhancing customer satisfaction through effective team collaboration and problem-solving abilities.
Retail professional with proven track record in cash handling and customer service. Brings valuable experience in managing point-of-sale systems and providing friendly, efficient checkout experience. Focused on team collaboration and consistently adapting to changing operational needs. Skilled in problem-solving and maintaining positive customer interaction.
Experienced with managing cash transactions and operating point-of-sale systems. Utilizes excellent customer service skills to ensure smooth and efficient checkouts. Knowledge of maintaining accuracy and organization in busy retail environment.
Overview
7
7
years of professional experience
Work History
Cash Register Operator
Woolworth's Group - Big W
06.2019 - Current
- Operated cash register efficiently, ensuring accurate transactions and exceptional customer service.
- Managed cash handling procedures, maintaining accountability for all monetary exchanges.
- Processed customer purchases swiftly, enhancing overall shopping experience and satisfaction.
- Trained new staff on register operations and store policies, fostering a collaborative work environment.
- Resolved customer inquiries and concerns effectively, promoting brand loyalty and repeat business.
- Reduced wait times for customers through quick transaction processing and multitasking abilities.
- Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
- Assisted in inventory management, contributing to a well-stocked and visually appealing store.
Cash Office Clerk
Woolworth's Group - Big W
06.2018 - Current
- Processed daily cash transactions accurately and efficiently.
- Assisted in maintaining accurate cash drawer balances.
- Supported reconciliation of cash registers and financial reports.
- Collaborated with team members to improve cash handling procedures.
- Learned and adhered to safety and compliance regulations for cash management.
- Participated in training sessions to enhance operational knowledge and skills.
- Supported store operations by providing accurate monetary change for cash registers at the beginning of each shift.
- Ensured timely deposits by efficiently processing cash receipts and preparing bank deposits on a regular basis.
- Managed petty cash disbursements, documenting expenses thoroughly for accurate budget tracking purposes.
Stock Filler
Woolworth's Group - Big W
06.2018 - Current
- Organized inventory efficiently to ensure optimal stock levels and timely replenishment.
- Operated material handling equipment to transport goods within warehouse environment safely.
- Streamlined stock filling processes, reducing time spent on order fulfillment tasks.
- Trained new staff in best practices for inventory management and safety protocols.
- Conducted regular audits of stock to maintain accuracy and prevent discrepancies.
- Implemented safety measures in compliance with company policies, enhancing workplace safety standards.
- Safeguarded against theft or damage by following proper storage and security procedures.
- Ensured timely product availability for customers with efficient shelf stocking and rotation.
- Collaborated with team members to complete restocking tasks quickly, improving store presentation and efficiency.
Education
Diploma Of Business Administration - Cert IV Business Administration
Queensland Academy of Technology
Townsville, QLD02-2016
Skills
- POS system expertise
- Reliability and punctuality
- Professional appearance
- Accurate cash handling
- Efficient transaction processing
- Cross-selling products
- Fraud prevention awareness
- Customer service
- Cleaning and sanitizing
- Money handling
- Purchase assistance
- Cash management
- Complex Problem-solving
- ID verification
- Daily reporting
- Product restocking
- Point of sale operation
- POS systems
- Payment processing
- Attention to detail
- Time management skills
- Customer service excellence
- Team collaboration
- Data entry
Timeline
Cash Register Operator
Woolworth's Group - Big W
06.2019 - Current
Cash Office Clerk
Woolworth's Group - Big W
06.2018 - Current
Stock Filler
Woolworth's Group - Big W
06.2018 - Current
Diploma Of Business Administration - Cert IV Business Administration
Queensland Academy of Technology