Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amalia Raroa

Summary

Dynamic professional with a proven track record at Woolworths, excelling in team management and employee motivation. Successfully trained new staff, enhancing retention and customer satisfaction. Demonstrated expertise in workplace safety while consistently achieving sales targets and fostering a collaborative environment. Committed to driving results through effective staff scheduling and development.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Department Manager

Woolworths
11.2024 - Current
  • Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
  • Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
  • Contributed to the successful achievement of department goals by consistently meeting or exceeding sales targets.

Team Member

Woolworths
07.2021 - 11.2024
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma -

Bracken Ridge State High School
Brisbane, QLD
11-2023

Skills

  • Workplace safety
  • Team management
  • Employee motivation
  • Staff management
  • Staff scheduling
  • Employee retention

Certification

  • Completed a Certificate II in Tourism
  • Currently completing my Real Estate Registration Course

Timeline

Assistant Department Manager

Woolworths
11.2024 - Current

Team Member

Woolworths
07.2021 - 11.2024

High School Diploma -

Bracken Ridge State High School

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Amalia Raroa