Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Amalie Brown

Summary

Proven Front of House Employee with a track record of enhancing customer satisfaction and managing reservations at Somewhere on Buderim - Vietnamese. Great at problem-solving and multitasking, excelling in fast-paced environments. My strong work ethic and team player attitude ensure operational excellence and positive dining experiences.

Overview

4
4
years of professional experience

Work History

Front of House Employee

Somewhere on Buderim - Vietnamese
11.2020 - 11.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Managed high-pressure situations efficiently.
  • Resolved customer concerns efficiently, leading to increased satisfaction.
  • Executed opening and closing tasks attentively.
  • Managed reservations efficiently to maximize seating capacity and reduce wait times for guests.
  • Trained new staff in front-of-house procedures, customer service, and cleaning.


Front of House Employee

KFC
06.2021 - 09.2021
  • Ensured smooth operations by managing stock effectively.
  • Maintained a high level of service in a fast-paced setting.
  • Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.

Education

QCE -

Maroochydore State High School
Queensland
11-2024

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Multitasking and organization
  • Reservation management
  • Point of sale systems

Awards

- 2023 and 2024 Lions Leadership Award

- 2023 year 11 DUX


Timeline

Front of House Employee

KFC
06.2021 - 09.2021

Front of House Employee

Somewhere on Buderim - Vietnamese
11.2020 - 11.2024

QCE -

Maroochydore State High School

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Amalie Brown