Sindhia Barkha
Administrative & Customer Support Assistant
Park Ridge,QLD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Assistant & Inventory Management
Kenzo By Louis Vuitton
Harbour Town, Biggera Waters, QLD, Aus
12.2022 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability and pricing.
- Input credit and debit card payments in POS system to complete purchases.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Maintained records related to sales, returns and inventory availability.
- Worked independently with minimal supervision.
- Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
Kitchen Hand
BLJ Plumbing Bendigo
Bendigo, VIC
01.2022 - 11.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Head of Administration & Project Management
Zainab Chottani
09.2015 - 12.2021
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Collected, validated and distributed information to employees.
- Carried out day-day-day duties accurately and efficiently.
- Networked with industry professionals to foster partnerships and identify new and improved solutions.
- Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
Education
Bachelor of Arts - FD
AIFD
Karachi, Pakistan05.2015
Skills
- Inventory Management
- Sales Management
- Managing Orders and Deliveries
- Time Management
- Inventory Counts
- Customer Service
Accomplishments
-Completed seven international business trips along with my Employer, for shoots and fashion shows.
Certification
Certificate III in Business Administration at Tafe Institute, Under Process!
Additional Information
Residency Status: Permanent, With full-working rights.
Reference:
Priyanka, HRBP, Indue LTD (0412154050)
John, HR, BLJ Plumbing (0491171511)
Zainab Chottani, CEO Zainab Chottani, (+923212013000)
Timeline
Sales Assistant & Inventory Management
Kenzo By Louis Vuitton
12.2022 - Current
Kitchen Hand
BLJ Plumbing Bendigo
01.2022 - 11.2022
Head of Administration & Project Management
Zainab Chottani
09.2015 - 12.2021
Bachelor of Arts - FD
AIFD