Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Hobbies
Personal Information
References
Timeline
Generic

Amandeep Sandhu

Berrimah,NT

Summary

Currently excelling as a Residential Mental Health Recovery Worker and Acting Coordinator at TeamHealth, leveraging 3.5 years of expertise to drive positive client outcomes. Proven ability to facilitate individual and group therapy sessions, aligning strategies with client goals. A self-disciplined and adaptable individual, known for punctuality and a positive attitude. Dynamic professional with a robust background spanning 9 years in Human Resources management at Trident India Limited, followed by a dedicated role as a wheelchair-accessible vehicle driver in Australia. Seeking a challenging role that capitalizes on my diverse skill set, with a focus on delivering outstanding customer service.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Mental Health Recovery Worker / Acting Coordinator

TeamHEALTH
Darwin, Northern Territory
03.2020 - Current
  • Administered daily medications, ensuring strict adherence to prescribed regimens.
  • Conducted vigilant observations and maintained detailed records of client interactions, including medication changes and therapy sessions.
  • Developed and optimized individualized goals to foster client progression in mental health recovery.
  • Facilitated weekly group sessions addressing diverse mental health issues for both individuals and groups.
  • Responded effectively to crisis situations, implementing safety plans and intervention procedures.
  • Collaborated closely with treatment teams, consulting with professionals, psychiatrists, and medical staff to coordinate optimal client care services.
  • Compiled and provided relevant information and resources to support individuals in overcoming mental and emotional challenges.
  • Referred clients to external resources for additional support, including housing, substance abuse programs, and domestic violence services.
  • Supported clients in improving coping techniques, encouraging open expression of feelings to develop insight.
  • Assisted individuals with substance abuse problems by connecting them with appropriate rehabilitation programs.
  • Promoted independence by assisting and supervising clients in completing daily living activities.
  • Actively listened to clients' concerns, providing empathy and understanding during therapy sessions.
  • Conducted proactive suicide assessments, implementing interventions to raise awareness and minimize risk.
  • Collaborated with psychiatrists regarding medication changes, compliance issues, and medication efficacy.

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As a Acting coordinator I have a experience as below:

  • Ensured compliance with applicable laws, regulations, policies, and procedures.
  • Roster Management.
  • Timely processing the invoices and other bills.
  • Team meetings, sharing feedbacks.
  • Manage clients with complex needs and handle crisis situations.
  • Coordinated and managed the day-to-day activities of a mental health support team, ensuring optimal service delivery.
  • Maintained comprehensive records of all client interactions, including medication changes and therapy sessions, ensuring compliance with regulatory standards.
  • Actively participated in professional development opportunities to stay current with best practices and emerging trends in mental health care.

HR Manager /Social Welfare Officer

Trident Group Limited
Barnala, India
05.2008 - 03.2017
  • Managing welfare activities for employees.
  • Manage manual planning of shift roster in Microsoft Excel around 3200 employees.
  • Coordinate employee disciplinary process and grievances handling.
  • Supported Services departments by compiling paperwork and taking detailed meeting minutes.
  • Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
  • Produced and updated organizational records and reports, including organizing budgets and documentation.
  • Presented talks at community groups to promote organizational mission and programs.
  • Earned reputation for good attendance and hard work.
  • Performed psychosocial assessments to identify barriers in workers, ability to obtain tasks.
  • Administered conflict resolution strategies to help families resolve disputes.
  • Recruited applicants for vacancies to fill open positions with qualified staff.
  • Communicated with supervisors to plan and review employee evaluations.
  • Created and updated personnel files by entering information in HRIS.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.
  • Oversaw and monitored retirement program and enrollment.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Provided HR consultation services to leadership and department heads.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Held exit interviews and documented information discussed with employees.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Worked with HR advisors and HR representatives on establishing consistent hiring practices.
  • Supervised and guided personnel to eliminate downtime and boost productivity.
  • Facilitated strategies planning through productive partnerships with leaders.
  • Decreased workers' compensation claims by working closely with employees to promote safety.
  • Coordinated workers' compensation insurance and managed claims.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Directed HR programs, policies and processes to improve operational efficiency.

Wheelchair Vehicle Driver

Darwin Radio Taxi
Darwin, Northern Territory
08.2017 - 03.2020
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Excellent communication and interpersonal skills with positive attitude.
  • Sensitivity and the ability to deal with customers from various backgrounds.
  • Contributes to a more pleasant and comfortable riding experience for passengers.
  • Maintained clean safety record with no accidents or incidents.
  • Received belongings from passengers and safely and securely stowed items and luggage.
  • Operated vehicles with specialized equipment to transport and secure passengers with special needs.
  • Complied with traffic regulations to safely operate vehicles.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Maintained knowledge of first-aid procedures.

Kitchen Staff Member

Red Rooster
Darwin, Northern Territory
04.2017 - 08.2017
  • Handled various food-oriented responsibilities, including chopping vegetables, cutting up fresh fruit and preparing salads..
  • Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Observed strict procedures regarding food handling and sanitation to safeguard against foodborne illnesses.
  • Cleaned and sanitized frequently to maintain health code standards.

Education

Certificate II in Security Operations - Security

Universal Training Academy
Darwin
07.2017

Bachelor of Arts - Arts

EIILM University
SIKKIM, INDIA
06.2012

Year 12th - Secondary Education

Punjab School Of Education
Bathinda, Punjab, INDIA
03.2007

Year 10th - High School Education

Central Board Of Secondary Education
Bathinda, Punjab, INDIA
03.2003

Skills

  • Excellent communications skills
  • Crisis Intervention training
  • PART Training
  • Mental Health First Aid
  • ASSIST Training
  • Planning and coordination
  • MS Office
  • First Aid/CPR
  • Good in distract techniques
  • Good team player
  • Result oriented
  • Tracking client progress
  • Safety and risk assessments
  • Confidentiality
  • Client goal planning
  • Progress Monitoring
  • Goal Development

Certification

  • PART Course (Predict, Assess and Respond To Aggressive/Challenging Behaviors).
  • ASIST: Applied Suicide Intervention Skills Training.
  • CPI Training: Crisis Prevention Institute
  • OCHRE (Working with children).
  • Open Driving License (HR Class).
  • Mental Health First Aid.
  • First Aid & CPR.
  • Skill build Mental Health Training.
  • NDIS Orientation Module
  • NDIS Screening

Languages

English - Proficient Level

Punjabi- Proficient Level

Hindi- Proficient Level

Accomplishments

- Awarded 3 times for Continues Growth and Development at organisational level.

- User Acceptance testing for SAP in HR System.

- Improved efficiency of Shift Roster by 98% by implementing in SAP.

- Promoted to Welfare Officer in 9 months from HR Trainee.

- Awarded with the "Best Honesty and Integrity Award" for contributions in Production system Analysis.

Hobbies

  • Passionate for cooking.
  • Enjoy to talks with people from various backgrounds for cross-culture learning.
  • Enjoying to talk to people about different sports, current affairs and their hobbies.
  • Running

Personal Information

DOB :- 17th November 1986

Relationship Status :- Married

Child :- 2 (Daughter & Son)

Visa Status :- Citizen of Australia.

Address :- 103 Panquee Blvd, Berrimah, NT-0828.

Postal Address :- PO BOX 165, Berrimah, NT-0828.

References

  • Kirsty Pratt, Residential Mental Health Coordinator at TeamHEALTH, Ph. no: 0424 133 486.
  • Daljit Singh, Mental Health Recovery Worker at Head to Health, Ph. no: 0470 697 473.

Timeline

Mental Health Recovery Worker / Acting Coordinator

TeamHEALTH
03.2020 - Current

Wheelchair Vehicle Driver

Darwin Radio Taxi
08.2017 - 03.2020

Kitchen Staff Member

Red Rooster
04.2017 - 08.2017

HR Manager /Social Welfare Officer

Trident Group Limited
05.2008 - 03.2017

Certificate II in Security Operations - Security

Universal Training Academy

Bachelor of Arts - Arts

EIILM University

Year 12th - Secondary Education

Punjab School Of Education

Year 10th - High School Education

Central Board Of Secondary Education
Amandeep Sandhu