Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aman Berberovic

Melbourne,VIC

Summary

Dynamic and adaptable professional with proven customer service and organisational skills honed at Pizza Origin and Cafe Dare. Excelled in fast-paced environments, ensuring efficient operations and high levels of customer satisfaction. Demonstrated expertise in cleaning, sanitation, and collaborative teamwork, significantly contributing to workplace efficiency and positive customer experiences.

Overview

4
4
years of professional experience

Work History

Fast Food Worker

Pizza Origin
05.2021 - Current
  • Greet and serve customers over the phone and face-to-face throughout shifts such as till.
  • Respond to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Use customer feedback to discuss and help in altering items in the menu, or suggesting new items.
  • Help in the control of flow of the pizza making and the pizza cutting and serving, making sure everything flows efficiently and effectively.
  • Perform food preparation responsibilities to meet shop standards for quantities, speed, and packaging.
  • Often in charge of the back kitchen operations as the main chef, guiding operations such as outlining tasks for coworkers expected to complete.
  • Follow food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Attempt to recruit new employees when positions open, and occasionally have interviewed potential new employees.
  • Assist in training new employees and current employees, ensuring they quickly became proficient in their roles and responsibilities, or adjust to a new role.
  • Organise and observe inventory to consider what stock is needed.
  • Wipe counters and sanitized equipment to maintain clean food prep and work environment.
  • Close shop and make sure everything is correctly turned off or put away.


Barista

Cafe Dare
02.2020 - 12.2021
  • Served customers on till.
  • Made the coffee, milkshakes, and toasties customers have ordered.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Opened cafe in the morning and prepare all equipment and stations for the day.

Education

No Degree - VCE Course Subjects

Homestead Senior College
Point Cook, VIC
11.2024

Skills

  • Customer Service
  • Positive attitude and enthusiasm
  • Cleaning and sanitation
  • Fast and efficient service worker
  • Organized multi-tasker
  • Adaptable to roles within work environment
  • Collaborative and understanding

Timeline

Fast Food Worker

Pizza Origin
05.2021 - Current

Barista

Cafe Dare
02.2020 - 12.2021

No Degree - VCE Course Subjects

Homestead Senior College

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Aman Berberovic