AMAN GREWAL
Weston,ACT
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Classic Indian Restaurant
08.2022 - 12.2023
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Restaurant Manager
Namaste India Restauarnt
11.2021 - 08.2022
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Team Member
Coles Supermarket
08.2017 - 02.2019
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Crew Member
Mc Donalds
09.2016 - 08.2017
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Field Sales Representative
Red Energy
08.2016 - 09.2016
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Improved product visibility through strategic placement of promotional materials and in-store displays.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Collaborated with cross-functional teams for successful product launches and marketing campaigns.
Education
Bachelor of Commerce - Marketing
Deakin University
Melbourne, VIC07.2020
Skills
- Customer Service
- Advertising Design
- Campaign Support
- Digital Marketing
Timeline
Restaurant Manager
Classic Indian Restaurant
08.2022 - 12.2023
Restaurant Manager
Namaste India Restauarnt
11.2021 - 08.2022
Team Member
Coles Supermarket
08.2017 - 02.2019
Crew Member
Mc Donalds
09.2016 - 08.2017
Field Sales Representative
Red Energy
08.2016 - 09.2016
Bachelor of Commerce - Marketing
Deakin University
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