Summary
Overview
Work History
Education
Skills
Websites
Languages
Reference
Timeline
Generic

Aman Maharjan

Summary

Friendly and motivated customer service professional with over three years of experience in a fast-paced restaurant environment. Skilled in handling customer enquiries, managing teams, and ensuring a positive customer experience. Recently promoted to Manager due to strong leadership, attention to detail, and communication skills. Now seeking to join Sportsbet as a Customer Service Advisor, where I can apply my customer focus, problem-solving abilities, and enthusiasm for helping people in a dynamic team environment.

Offering highly motivated and detail-focused approach with passion for food and beverage industry and willingness to learn and grow in dynamic setting. Brings understanding of customer service and team management, combined with ability to quickly adapt to new processes and environments. Ready to use and develop organizational and leadership skills in Restaurant Manager role.

Overview

4
4
years of professional experience

Work History

Restaurant Manager / Customer Service Staff

Chargrills Charlie
01.2022 - 10.2025
  • Provided friendly, professional service to all customers in a busy restaurant setting.
  • Handled customer enquiries, feedback, and complaints with patience and professionalism.
  • Trained and supervised a team of 10+ staff to maintain high service standards.
  • Managed daily operations including cash handling, rostering, and inventory control.
  • Improved customer satisfaction scores through quick issue resolution and team coaching.
  • Promoted to Manager after consistently meeting performance goals and showing leadership potential.

Education

Bachelor of - Information Technology

MIT
Sydney, NSW
01.2025

Skills

  • Excellent verbal and written communication
  • Strong customer service and problem-solving ability
  • Fast learner with attention to detail
  • Team leadership and staff training experience
  • Confident using computers and online systems
  • Ability to work calmly under pressure and meet targets
  • Flexible with working hours, weekends, and public holidays
  • Team management
  • Customer engagement
  • Inventory control and record keeping

Websites

Languages

English
Professional Working

Reference

Stuti Ghimire.

Timeline

Restaurant Manager / Customer Service Staff

Chargrills Charlie
01.2022 - 10.2025

Bachelor of - Information Technology

MIT

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Aman Maharjan