Karishma Behl

• Developed customer service scorecards to measure customer service performance.
• Provided outstanding customer service.
• Providing Beauty enhancement services such as Eyebrow threading, Eyebrow Tint, Lash lift, lash Tint, facials etc.
• Achieving sales target set for the team.

• Greeting them when they arrive to providing them with restaurant menus and the best wine lists, taking their orders, serving their food and drinks, and clearing away their dishes at the end of the meal.
• Placing orders using the POS.
• Serving as liaison between the kitchen and customers if there are any problems.
• collecting payments for meals.

• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Generated new business with marketing initiatives and strategic plans.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.

• Developed highly profitable pipeline based on multiple sales penetration techniques.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
• Cross Selling Up Selling
• Oversaw new business development and customer servicing.

Learning Consultant for a professional Data Science and

Engineering Program.

Pitching target and potential customers by phone to explain post graduate program in data science and engineering

Asking questions to understand customer requirements and close sales

Providing 360 degree solution to the candidate related to program including installments and loans

• Key responsibilities included from getting restaurant partners onboard to client servicing and then retaining them
• Responsible for managing the marketing campaigns of restaurant partners
• Acquiring new restaurants cafe's and Qsr's onboard on the platform of dineout pay
• Good Hands on Salesforce
• Coordination with other teams to make the restaurants live on the application by completing various steps in the process
• Client servicing through working closely with the client's teams, understanding campaign briefs and delivering meaningful campaign strategy
• Research and prepare client reports, marketing communication plan and conduct in person meetings.