Summary
Overview
Work History
Education
Skills
Accomplishments
Keyskillsabilities
References
Timeline
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Amanda Anderson

Nuriootpa,SA

Summary

I am a dedicated and passionate 26-year-old makeup artist with a proven track record of success at Sephora, where I've honed my skills in client engagement, product knowledge, and providing exceptional customer service. My extensive experience spans across the makeup retail industry, as well as the pharmaceutical and broader beauty sectors, giving me a well-rounded understanding of the industry and its diverse clientele.

My passion for retail work is driven by a genuine desire to connect with clients, understand their unique needs, and exceed their expectations. I take pride in fostering a welcoming and inclusive environment where clients feel confident and supported in their beauty choices.

With my combination of industry experience, enthusiasm for client service, and a deep passion for beauty, I am confident in my ability to excel in a role that values personalized client care and expert service. I am excited about the opportunity to bring my unique skill set and dedication to a new challenge where I can continue to grow both personally and professionally.

Overview

11
11
years of professional experience

Work History

Makeup Artist

Sephora
09.2019 - Current
  • Assisted with new store set-up when Sephora Rundle Mall opened in 2019
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Hand selected from employees across Australia to collaborate with and represent Fenty Beauty in Fashion Week Sydney
  • Proficient in various point-of-sale systems
  • Selected to act as store representer for international make-up and skin care brands
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.

Full time prestige cosmetics counter manager

Napoleon Perdis and Estee Lauder
05.2018 - 08.2019
  • Providing excellent customers service and sales
  • Putting through cash, Eftpos and cheque sales
  • Opening and closing the store
  • Instore makeup application and colour matching foundation
  • Matching a client’s skincare needs and requires to the correct products to help create their best skin possible
  • Demonstrating and teaching clients different makeup looks and techniques
  • Keeping up to date on all new products and information on ELX Training (Estee Lauder training website)
  • Keeping up to date on all new products and information on Clinique eLearning (Clinique training)
  • Providing customers with professional and up to date knowledge on new and existing products
  • Signing customers up to our stores loyalty cards
  • Ordering in store stock for each counter
  • Stock handling, stocktaking and putting out store orders
  • Answering phone calls and putting through sales over the phone
  • Helped to train new employees
  • Helped organise a Napoleon Perdis event night which had Nathan Kake (celebrity makeup artist) and Bridget Dunn (Napoleon Perdis Rep) hosting the night and demonstrating products
  • Completing Beauty Start Training in Adelaide for Estee Lauder
  • Completing I am Clinique Training in Adelaide for Clinique
  • Attending new product information days for Estee Lauder and Clinique
  • Posting and managing the stores social media account eg
  • Facebook
  • Setting up gift with purchases sales in store for Estee Lauder, Clinique and Napoleon Perdis.

Full Time qualified pharmacy assistant and Napoleon Perdis Makeup Artist

Terry White Chemmart Angaston Pharmacy
11.2016 - 05.2018
  • Providing excellent customers service and sales
  • Putting through cash, Eftpos and cheque sales
  • General cleaning duties
  • Opening and closing the store
  • Ordering store stock and special orders for customers through Sigma and Symbion
  • Stock handling, stocktaking and putting out store orders
  • Answering customer phone calls and putting through over the phone payments
  • Keeping customer’s private and personal information confidential
  • Transferring stock in between stores
  • Receiving invoices for store orders
  • Approaching customers in a friendly manner and helping them with any questions about products
  • Instore makeup application and colour matching foundation
  • Signing customers up for the Terry White Chemmart loyalty cards
  • Helped to train new employees
  • Completing a Napoleon Perdis 2 day induction in Adelaide to further increase my knowledge of the makeup range
  • Helped organise a Napoleon Perdis event night which had Nathan Kake (celebrity makeup artist) and Bridget Dunn (Napoleon Perdis Rep) hosting the night and demonstrating products
  • Started a Napoleon Perdis Loyalty card for the Angaston pharmacy to help increase sales of the range
  • Creating a Napoleon Perdis loyalty and VIP store list to keep in contact with customers about specials, gift with purchases and special events
  • Also a Birthday makeup application voucher is sent out for loyal customers on the VIP store list.

Part time Check out operator

Foodland Supermarket
09.2013 - 11.2016
  • Putting through cash, Eftpos and cheque sales
  • Stock handling and ticketing
  • General cleaning duties
  • Eftpos and cash sales
  • Providing training for new employees.

Education

Certificate III - Community Pharmacy

Pharmacy Guild
Adelaide, SA
12.2016

Certificate III - Beauty Services Specializing in Make-Up

TAFE SA
Elizabeth, SA
12.2015

Pathway Certificate III - Hairdressing Services

TAFE SA
Elizabeth, SA
12.2015

Certificate II - Retail, Make-Up & Skincare

TAFE SA
Elizabeth, SA
12.2014

Certificate I - Hospitality

TAFE SA
Nuriootpa, SA
12.2014

Skills

  • Makeup product knowledge
  • Sales and Upselling
  • Client Relationship Building
  • Client Consultations
  • Skincare knowledge
  • Service Promotion
  • Detail-orientated
  • Professional Networking
  • Social Media Promotion
  • Sales strategy
  • Sanitation Practices
  • Product Promotion

Accomplishments

Full, Clean South Australian Drivers License

Keyskillsabilities

  • Confident written and verbal communication skills.
  • Professional telephone technique.
  • Effective time management skills.
  • Able to work confidently within a team environment or on own initiative.
  • Professional experience with money-handling, EFTPOS, credit and cheque sales.
  • Experience working with FRED and MINFOS POS systems.
  • Proven ability to learn new computer programs quickly.
  • Understanding of Workplace Health and Safety Procedures.
  • Able to be work professionally with clients, brand reps and customers.
  • I am always willing to learn new techniques and styles.
  • I am a quick learner in a work environment.
  • Always on time for work.
  • Strong attention to detail.
  • I am a very organised individual.

References

  • Maria Papaemmanouil. Manager, Sephora. 0425 015 779
  • Anna Christa. Manager, Sephora. 0426 929 280

Timeline

Makeup Artist

Sephora
09.2019 - Current

Full time prestige cosmetics counter manager

Napoleon Perdis and Estee Lauder
05.2018 - 08.2019

Full Time qualified pharmacy assistant and Napoleon Perdis Makeup Artist

Terry White Chemmart Angaston Pharmacy
11.2016 - 05.2018

Part time Check out operator

Foodland Supermarket
09.2013 - 11.2016

Certificate III - Community Pharmacy

Pharmacy Guild

Certificate III - Beauty Services Specializing in Make-Up

TAFE SA

Pathway Certificate III - Hairdressing Services

TAFE SA

Certificate II - Retail, Make-Up & Skincare

TAFE SA

Certificate I - Hospitality

TAFE SA
Amanda Anderson