Amanda Buchanan

• Manage and strategically lead operational functions, working collaboratively with Learning Division directors and leaders, principals and staff to support sustained school and CFLC improvement in line with our department's strategic plan
• Develop and implement consistent and aligned approaches across Learning Services to support and contribute to achieving strategic plans and priorities particularly involving school level facility and infrastructure developments, financial management, workforce and staffing arrangements
• Provide high level policy advice, guidance and support in relation to operational functions of Learning Services on business improvement matters and resource management practice, including processes which support schools, colleges and CFLCs to appropriately manage financial, physical and staffing resources, emergency preparedness, weather events and/or other facility related risks
• Lead and facilitate effective high-level communication and negotiation with relevant business units, agencies, organisations and other key stakeholders as required, including community liaison and dealing with sensitive and complex negotiations
• Manage and resolve urgent and immediate priority issues for the Deputy Secretary as they arise, together with preparation of complex correspondence requiring high level analysis, investigation and advice, including responsibility for addressing and completing ministerial enquiries
• Work collaboratively within our Schools and Early Years Portfolio and key Department stakeholders to manage and align a consistent service delivery approach throughout the state in relation to operational functions, strategic planning, resource allocation and implementation stages to support integrated service delivery
• Contribute to corporate leadership through the provision of high-level advice to the Deputy Secretary, Director Learning Service and the DECYP Executive.
• Lead a strategically focused, inclusive and productive working environment.

• Manage and lead Regional HR team (HR Coordinators and Senior Performance Consultants) in the Northern Region across two offices Launceston and Devonport
• Oversee effective and efficient delivery of high-level advice and assistance to schools, CFLC's and our Learning Services on workplace relations issues, including staff transfers and placements
• Expertise in best practice procedures in line with State Service requirements whilst fostering positive relationships and stakeholder satisfaction for positive benefit
• Ensure statewide consistency by working with Southern Learning Service.

• Provide high level advice and support across the Learning Service regarding the resolution of issues involving students and families, and emergency and community matters, ensuring appropriate liaison with senior management, ministerial office, communications team and the Executive
• Oversee Ministerial responses, in consultation with Ministerial and Legal Services teams, to ensure matters are responded to appropriately and in a timely manner
• Responsible for providing high level recommendations and responses which support the effective and efficient delivery of operational services within the Learning Service, particularly in relation to students and families, emergency and community issues, and ministerial matters.

• Develop and nurture collaborative relationships with schools and colleges, particularly Principals, professional support staff and communities
• Support Operations Manager (now Director of Student Support) in development and ongoing maintenance of support networks across Learning Service
• Work collaboratively with our Southern Learning Service
• Provide high level advice and support across Learning Services in resolving of issues involving students and families
• Support schools and CFLC's with broad range of services specifically to assist Principals and staff to develop and maintain a leading for high performance culture
• Provide high level advice and support to all Senior Managers and schools in relevant policy areas
• Work collaboratively with professional support staff involving critical incidents and in other complex case management matters involving parent, student and enrolment issues
• Support professional support managers with budget and staffing management and profiles.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

• Member of an integrated human resources management team providing high level human resources services
• Provide high level advice and consultancy on Human Resources policy and practice to the Learning Service Managers and Directors, Schools and Colleges
• Develop and maintain appropriate practices and procedures to ensure the efficient, effective delivery of quality HRM functions
• Lead and coordinate school staffing within the Learning Service in accordance with departmental policies and allocated resourcing
• Supporting School leadership team with financial management and staff management with Salary and Workforce Management.

Worked part time in this role while still undertaking the Cluster Administrative Officer Band 4 role