Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Campbell

Bendigo,Australia

Summary

Experienced and enthusiastic independent support worker eager to contribute to team and participant success through hard work, attention to detail and excellent organizational skills. Clear understanding of disability sector, NDIS practice standards, Active support, NDIS funding and positive behaviour support , with training in the community services field. Motivated to learn, grow and excel in the disability sector and increasing quality of life for people receiving NDIS supports.

Results-driven leader with strong focus on team collaboration and achieving positive outcomes. Expert in strategic planning, operational efficiency, and process improvement, adaptable to changing needs. Proven track record of fostering team cohesion and driving initiatives that deliver measurable impact. Highly reliable and skilled in stakeholder management, conflict resolution, and team coaching and mentoring.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Practice Leader

Golden City Support Services
05.2018 - 04.2025
  • Provide coaching, feedback and mentoring diverse ranges of staff teams to ensure consistency with organizational framework and working towards enhancing people with disabilities quality of life
  • Working collaboratively with families, allied health professionals, and other stakeholders to develop support strategies for people with disabilities.
  • Managing day to day operations of two supported independent living accommodations following OH & S guidelines and organizational policies and procedures.
  • Working with staff teams to manage well-being, building resilience whilst working in fast paced stressful environments.
  • Out of hour’s calls for staff and participants which includes rostering staff to shifts, crisis management, incident debriefs.
  • Working autonomously, managing and prioritizing own case load to the needs of the participants with a person centered approach.

Support Worker

Golden City Support Services
07.2017 - 05.2018
  • Supported participants to manage and reach individual goals, supporting independent progression and social skills.
  • Cooked meals and assisted participants with eating tasks to support healthy nutrition and in line with meal time management plans.
  • Supported daily hygiene needs of participants by assisting with bathing, dressing, dental care and personal grooming.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community participation by providing extensive physical, emotional and social support.

Education

Diploma - Community Services

Kangan Institute
Bendigo, VIC
12.2019

Certificate 4 - Community Services

Kangan Institute
Bendigo, VIC
12.2017

Skills

  • Effective team management
  • Proficient in prioritizing tasks
  • Customer engagement
  • Effective conflict resolution
  • Effective collaboration skills
  • Flexible in dynamic environments
  • Proactive team member
  • Coaching individuals
  • Staff management
  • Problem-solving skills

Certification

  • First aid/CPR
  • Mental Health first aid
  • NDIS worker screen
  • Communication facilitation training
  • IABA training
  • Wound care, epilepsy, bowel management and dysphagia training
  • Working with Childrens Check
  • Full drivers licence and comprehensive insurance

Timeline

Practice Leader

Golden City Support Services
05.2018 - 04.2025

Support Worker

Golden City Support Services
07.2017 - 05.2018

Certificate 4 - Community Services

Kangan Institute

Diploma - Community Services

Kangan Institute

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Amanda Campbell