Amanda Chase
Burra,NSW
Summary
Results-driven and compassionate Senior Nurse Manager with 8 years of experience in leading and optimizing nursing teams to deliver exceptional patient care. Proven track record of achieving operational excellence, driving quality improvement initiatives, and fostering a positive work environment. Skilled in strategic planning, resource allocation, and interdisciplinary collaboration to enhance healthcare outcomes. Excellent communicator and leader, adept at motivating and developing high-performing nursing staff. Committed to upholding the highest standards of patient safety, while ensuring compliance with regulatory guidelines. Seeking a challenging leadership role to utilize expertise in optimizing nursing operations, driving continuous improvement, and positively impacting patient care.
Overview
21
21
years of professional experience
Work History
Justice
Hume Health Centre
01.2019 - Current
- Acting ADON 4.2 – Primary Health, Health Service
- Mental Health, Justice Health, Alcohol & Drug Service
- Develop, lead, and manage Primary Health Team, with support of senior medical, administration and allied health staff to provide day to day clinical services as well as long term care planning and targeted health care screening within context of custodial health environments within ACT
- Manage financial, human, and administrative resources associated with Justice Health Primary Health Team promoting safe and effective use of human and physical resources
- Manage delivery of primary health care services for people based within custodial and secure mental health settings within ACT, to ensure access to services is consistent with clinical demand
- Manage integration of services and complex relationships across health-related sectors, governmental agencies such as Justice and Community Safety Directorate (JACS) as well as statutory agencies to ensure effective provision of integrated, comprehensive, and responsive primary health care model
- Develop and implement comprehensive governance processes for Primary Health Team including Quality and Safety systems
- Ensure that clinical outcome measures and performance indicators are met and monitored, and that Primary Health Team information system are established and appropriately maintained
- Establish policies and procedures supportive of primary health-based interventions and therapeutic interventions for effective and efficient operations of Primary Health Team consistent with statutory requirements and National Safety and Quality Health Service (NSQHS) Standards
- Ensure high standard of clinical practice through supervision, guidance, encouragement, and assistance to staff working within Primary Health Team, including
- Contribute to development, implementation and sharing of best practice processes to relevant internal and external stakeholders to Primary Health Team
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Excellent communication skills, both verbal and written
- Passionate about learning and committed to continual improvement
Clinical Nurse Consultant
Primary
12.2018 - 01.2019
- Health, Justice Health Service, Mental Health, Justice Health, Alcohol & Drug Service
- Provide day-to-day leadership for Justice Health Service’s nurses
- Lead best practice clinical standards through handover, multidisciplinary meetings, and clinical reviews
- Monitor daily clinical requirements and allocate clinical resources including appropriate allocation of staff and appropriate skill mix and expertise on duty at all times
- Provide professional supervision for clinical staff as well as nursing students, and support and drive staff participation in orientation programs, therapy programs, professional development, and other training activities
- Ensure best practice principles are utilised and evidenced in delivery of clinical services by assisting in development and review of operating procedures as well as participating in program evaluation and monitoring (for example by achieving and reporting against key performance indicators)
- Lead and participate in clinical governance, quality improvement projects, research programs and health promotion programs
- Develop and foster environment which is physically safe, non-judgemental, culturally sensitive, responsive to feedback and promotes high quality customer service
- Appropriately model and promote commitment to organisation’s values
- Develop and maintain liaison, consultation and education with other government and non-government agencies, families, and carers.
- Directed day-to-day nursing and operational functions for 512 bed correctional facility, ensuring exceptional delivery of care when developing well-rounded nursing teams
Justice
Dhulwa Mental Health Unit
01.2018 - 12.2018
- Acting CNC 3.2 -, Health Service
- Mental Health, Justice Health, Alcohol & Drug Service
- Monitor and lead clinical practice, establish and maintain clinical standards and provide high level leadership for staff engaged in 24/7 mental health inpatient care including therapeutic programs
- Allocate resources and monitor workload to ensure robust safety systems are through promotion of physical, procedural, and relational security measures
- Provide professional supervision for clinical staff as well as nursing students, and support and drive staff participation in orientation programs, therapy programs, professional development and other training activities
- Ensure best practice principles are utilised and evidenced in delivery of clinical services by assisting in development and ongoing monitoring of relevant operating procedures and policies, participating in program evaluation (e.g
- Achieving and reporting against key performance indicators) and clinical review
- Lead and participate in clinical governance, quality improvement projects, research programs and health promotion programs which support intended Model of Care, comply with Mental Health Act 2015 and other relevant legislation, and influence innovative clinical service delivery
- Foster environment within which is physically safe, non-judgemental, culturally sensitive, responsive to feedback and promotes high quality customer service
- Develop and maintain liaison, consultation and education with other government and non-government agencies, families and carers.
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
Acting Patient Flow Coordinator
The Canberra Hospital
01.2016 - 10.2017
- Adult Mental Health Unit
- Mental Health, Justice Health, Alcohol & Drug Service
- Liaise with Unit Manager, CNCs, treating teams and key community stakeholders in planning and coordinating safe Recovery focused discharge pathways supportive of improved consumer outcomes and enhanced consumer satisfaction
- Ensure discharge processes are patient centred, adhere to best practice and facilitate safe and timely transfer of care
- Provide assistance and support to all clinical areas to ensure safe and effective consumer discharge from acute bed-based services, utilising innovative and safe practice for all consumers of Mental Health services
- Review and evaluate clinical practice identifying staff development needs and educational strategies required to initiate appropriate change
- Revision and development of policies and procedures are evidence based and incorporate legislative requirements
Justice
Hume Health Centre
06.2017 - 07.2017
- Acting ADON 4.2 – Primary Health, Health Service
- Mental Health, Justice Health, Alcohol & Drug Service
- Develop, lead and manage Primary Health Team, with support of senior medical, administration and allied health staff to provide day to day clinical services as well as long term care planning and targeted health care screening within context of custodial or secure mental health environments within ACT
- Manage financial, human and administrative resources associated with Justice Health Primary Health Team promoting safe and effective use of human and physical resources
- Manage delivery of primary health care services for people based within custodial and secure mental health settings within ACT, to ensure access to services is consistent with clinical demand
- Manage integration of services and complex relationships across health related sectors, governmental agencies such as Justice and Community Safety Directorate (JACS) as well as statutory agencies to ensure effective provision of integrated, comprehensive and responsive primary health care model
- Develop and implement comprehensive governance processes for Primary Health Team including Quality and Safety systems
- Ensure that clinical outcome measures and performance indicators are met and monitored and that Primary Health Team information system are established and appropriately maintained
- Establish policies and procedures supportive of primary health based interventions and therapeutic interventions for effective and efficient operations of Primary Health Team consistent with statutory requirements and National Safety and Quality Health Service (NSQHS) Standards
- Deliver high standard of clinical practice through supervision, guidance, encouragement and assistance to staff working within Primary Health Team, including
- Contribute to development, implementation and sharing of best practice processes to relevant internal and external stakeholders to Primary Health Team.
Enrolled Nurse
The Canberra Hospital
08.2016 - 09.2016
- Acting RN3.2 - CNC, Adult Mental Health Unit
- Mental Health, Justice Health, Alcohol & Drug Service
Clinical Development Nurse
The Canberra Hospital
02.2012 - 08.2012
Nurse Educator
The Canberra Hospital
04.2010 - 02.2012
Post Anesthetic Care Nurse, Registered Nurse
National Capital Private Hospital Garran ACT
01.2003 - 12.2010
Anesthetic Nurse
National Capital Private Hospital
01.2002 - 01.2003
Education
Masters of Nursing - Health care Leadership and Management
Cross University
On Line 2023
Certificate IV in Training and Assessment -
ACT Health
Canberra, ACT2010
Bachelor of nursing - undefined
Charles Darwin University
2007
Certificate IV in Health Nursing (Enrolled nurse) -
Canberra Institute of Technology ACT
Canberra, ACT2002
Skills
- Organization and Time Management
- Cultural Awareness
- Decision-Making
- Critical Thinking
- Planning and Coordination
- Dependable and Responsible
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
Timeline
Justice
Hume Health Centre
01.2019 - Current
Clinical Nurse Consultant
Primary
12.2018 - 01.2019
Justice
Dhulwa Mental Health Unit
01.2018 - 12.2018
Justice
Hume Health Centre
06.2017 - 07.2017
Enrolled Nurse
The Canberra Hospital
08.2016 - 09.2016
Acting Patient Flow Coordinator
The Canberra Hospital
01.2016 - 10.2017
Clinical Development Nurse
The Canberra Hospital
02.2012 - 08.2012
Nurse Educator
The Canberra Hospital
04.2010 - 02.2012
Post Anesthetic Care Nurse, Registered Nurse
National Capital Private Hospital Garran ACT
01.2003 - 12.2010
Anesthetic Nurse
National Capital Private Hospital
01.2002 - 01.2003
Masters of Nursing - Health care Leadership and Management
Cross University
Certificate IV in Training and Assessment -
ACT Health
Bachelor of nursing - undefined
Charles Darwin University
Certificate IV in Health Nursing (Enrolled nurse) -
Canberra Institute of Technology ACT
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