Dynamic leader with a proven track record at Hubert Estate, adept in operations management and strategic planning. Excelled in staff management, enhancing team productivity and customer satisfaction. Skilled in business development and complex problem-solving, consistently achieving goals with innovative solutions. Expert in fostering strong customer and team relationships through exceptional communication.
My journey with Hubert Estate started as a Food and Beverage attendant, where my extensive transferrable skills and dedication to acquiring industry specific skills expedited my progression to my current position as Team Leader in August 2023. My daily duties and skills include but are not limited to:
Having built a thriving startup Domestic cleaning business, with the onset of the Covid19 lockdown's I successfully transitioned my service based cleaning business to an online retail model for unique and rare homewares. Providing an in demand online shopping experience for many Australians unable to shop in the traditional in store environments.
During my tenure as Team Leader I successfully implemented and managed traffic control operations with consistent adherence to project schedules, permits, and regulations. I was responsible for the management of up to 10 traffic controllers on my job sites, ensuring compliance with set procedures while increasing worker productivity by delegating tasks and monitoring team performance. I successfully resolved onsite conflicts between workers, motorists, or pedestrians through effective problem-solving strategies, and promoted efficient workflow by anticipating project needs and proactively requesting additional resources when required.
My employment with WallTech Panels commenced within the sales team, conducting follow-up calls to clientele for pending project quotations. Within only a few weeks I was offered the position of Junior Project Coordinator where I maintained detailed records of project activities while ensuring schedules were maintained by managing deadlines and adjusting workflows.
In this role I was responsible for the daily administrative operations of the Sales and Marketing teams within the Passenger car division of a busy head office. In addition I
provided quality support to the Senior Management team as well as providing personal assistant duties for the general manager of National Sales Australia and New Zealand.
As the face of the Kilsyth based office I was responsible for the management of the office reception, ensuring all customer and visitor enquiries were actioned professionally and efficiently. In addition I also provided administrative support to approximately 50 staff across the office and warehouse.
Working closely with the business owner my time as Office Administrator exposed me to all facets of this small family run company in a critical role managing the daily operations of their office.
Managing the preperation of key reports monitoring the performance of the companies retail stores and sales staff Australia wide, I developed a strong skills in excel including extracting data from business specific systems and applications.
My debut to business and administration this role was a business traineeship placement. I spent my time completing general administrative tasks across all departments as well as managing the data entry for all retail store stock allocations. During my placement I completed my Certificate III in business administration facilitated collaboratively by Victoria University and WPC registered training office.
References available upon request